Clinical Nutrition Tech

Corewell HealthZeeland, MI
Onsite

About The Position

Join our team at Corewell Health and make a difference in the lives of our patients every day. As part of the nutrition team, you'll assist with the care of our patients by answering phone calls from customers and care teams. You'll screen patients for nutritional risk, coordinate menu selection, and educate those with moderately complex diets. You'll also maintain patient information in our software program, ensuring that their nutritional needs are always met.

Requirements

  • High School Diploma or equivalent
  • 2 years of relevant experience
  • Customer-facing service on phone or face to face; customer service and/or managed health care, Elevated diet and Nutrition software knowledge, Time management, organizational and risk mitigation skills
  • Accredited Food Handler within 90 Days
  • Accredited Food Allergy Certificate within 90 Days
  • Accredited Food Protection Manager within 90 Days

Nice To Haves

  • High volume call center and Electronic Medical Record experience

Responsibilities

  • Assists with meal selection utilizing appropriate menu program while stressing appropriate restrictions and good nutrition.
  • Screens patients regarding nutrition risk, obtains diet history, allergies, food preferences.
  • Accurately maintains pertinent patient information.
  • Communicates with patient/family members, confers with the dietitian regarding special patient needs, nutrition risk, etc...
  • Assembles appropriate tray tickets based on diet orders.
  • Performs clerical duties, which may include answering phone calls, taking messages, typing, faxing and filing.
  • Answers phone calls for patient meal choices and provides product and service information

Benefits

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance, pet insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status
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