Registered Nurse (RN) Supervisor - Wound Care

Dartmouth-Hitchcock Health•Lebanon, NH

6d•Onsite

About The Position

The Clinical Nurse Supervisor (RN) for the Comprehensive Wound Center is responsible for patient flow and day-to-day operations affecting the care unit or department. The supervisor provides direct oversight of care to support patient and staff needs and serves as a role model and leader in upholding institutional priorities, policies, and practices. This position is 40 hours per week. The role functions as a first-line supervisor and resource for staff, supporting clinical coverage, patient throughput, staff development, service recovery, and quality and patient safety initiatives. The supervisor also collaborates with the leadership team to evaluate staff clinical competence and coordinate new-staff orientation.

Requirements

Graduate from an accredited nursing program.
Bachelor of Science in Nursing (BSN) required at time of hire.
At least 2 years of progressive responsibility within the designated setting.
Obtain and maintain clinical competencies within the assigned unit.
Excellent written, verbal, and computer skills.
Demonstrated problem-solving, leadership, communication, fiscal responsibility, and teamwork abilities.
Licensed Registered Nurse with New Hampshire eligibility.
Current Basic Life Support (BLS) certification.

Responsibilities

Collaborate with and assist operations by functioning as the first-line supervisor to staff.
Serve as a resource to staff by providing direct assistance or connecting them with appropriate resources.
Participate in staff performance management, including coaching, preparing performance evaluations, and participating in the performance management process; initiate disciplinary action as appropriate.
Work with staff to facilitate patient flow and optimize clinical capacity, including determining when and how to flex staff schedules to provide clinical coverage.
Facilitate timely patient throughput to optimize organizational clinical capacity.
Perform service recovery to promote patient and employee retention and respond to staff and patient/family needs.
Address conflicts and assist or mediate discussions to maintain smooth operations.
Participate in institutional quality and patient safety improvement initiatives, committees, and projects.
Develop, plan, coordinate, implement, and evaluate orientation for new staff.
Collaborate with the leadership team to assess and evaluate department staff clinical competence.
Perform other duties as required or assigned.