Clinical Nurse Supervisor

Corewell Health • Saint Joseph Charter Township, MI

18d • Onsite

About The Position

The Clinical Nurse Supervisor is an integral member of the care leadership team and coordinates the delivery of clinical services during an assigned shift. When department or facility leadership is absent, the supervisor oversees appropriate staffing and use of resources, makes management decisions, resolves immediate problems, and helps maintain a safe environment by ensuring adherence to safety regulations, policies, and procedures. The supervisor provides clinical leadership for high-risk patients and unusual situations and is accountable for patient census, observation status, and appropriate bed utilization.

The role communicates with patients, families, the public, staff, physicians, management, and departments to promote positive relations, address concerns, and support quality care. It provides supervision and direction to in-house staff in collaboration with unit and department leaders, supports change, and promotes efficient, cost-effective use of resources. The supervisor also demonstrates critical thinking, problem resolution, and staff mentoring and education.

CHGR Hospital Supervisors must obtain a nursing administration or professional/specialty certification within 12 months of assuming the role, or within 12 months of becoming eligible to sit for the exam if not eligible upon hire.

Requirements

• Bachelor's degree in Nursing (BSN), with requirements and timing dependent on the Corewell Health entity and the date the employee starts in the role.
• Two years of relevant nursing experience.
• Michigan Registered Nurse (RN) license required upon hire.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required within 90 days.
• Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association required within 180 days, subject to the stated facility and unit exceptions.
• Pediatric Advanced Life Support (PALS) certification from the American Heart Association required within 180 days for the specified facilities and units, subject to the stated exceptions.
• Neonatal Resuscitation Program (NRP) certification from the American Heart Association required within 180 days for the specified facilities and units, subject to the stated exceptions.
• NIH Stroke Certification (NIHSS) required within 90 days for the specified facilities and units, subject to the stated exceptions.
• For CHGR Hospital Supervisors, nursing administration or professional/specialty certification is required within 12 months of assuming the role, or within 12 months of becoming eligible to sit for the exam if not eligible upon hire.

Nice To Haves

• Master's degree such as MS, MSN, MBS, MM, MHA, MPH, or another related degree.
• Two years of recent relevant leadership experience, such as Charge Nurse, Shared Leadership position, Magnet Champion, or QSO, depending on the Corewell Health entity.

Responsibilities

• Coordinate resource utilization and appropriate admissions, discharges, and transfers to maximize available resources, continuity of care, and unit budgetary control.
• Communicate and collaborate with patients and families, staff, management, physicians, units, and departments regarding patient, staffing, and quality-of-care issues; facilitate or help resolve complex situations as needed.
• Use the census and acuity program to ensure adequate staffing on all hospital units and departments, and adjust staffing according to established procedures.
• Manage department needs with fiscal responsibility and report unusual or unexpected occurrences to the director, Administrator on Call, Risk Management, or other appropriate parties.
• Provide guidance on hospital policies, procedures, protocols, risk management, patient safety, patient advocacy, and management-related matters.
• Support change processes and ensure key leadership is appropriately informed.
• Supervise, direct, and support in-house staff to ensure effective and efficient services; communicate performance concerns to unit or department leadership and follow up on opportunities for immediate performance improvement.
• Round throughout the facility and maintain awareness of organizational information, changes, high-risk patients, and unusual situations.
• Serve as a clinical resource and facilitate communication of clinical concerns through the Help Chain of Command, following up to ensure concerns are addressed.
• Help staff identify and address ethical issues, using the ANA Code of Ethics for Nurses to guide decisions and actions.
• Advocate for the privacy, confidentiality, and security of patient, staff, and organizational data.
• Activate contingency plans, including disaster and patient-placement plans during census fluctuations, in collaboration with the Director, Chief Nursing Officer, and Administrator on Call.
• Obtain the required nursing administration or professional/specialty certification within the specified 12-month period.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior