Clinical Nurse Supervisor

Corewell Health • St Joseph, MI

16h • Onsite

About The Position

The Clinical Nurse Supervisor, also referred to as the Hospital Supervisor, is an integral member of the care leadership team and coordinates and delivers clinical services on an assigned shift. When department or facility leaders are unavailable, the supervisor oversees appropriate staffing and resource use, staffing levels, immediate problem solving, management decisions, and a safe environment through adherence to safety regulations, policies, and procedures. The role provides clinical leadership for high-risk patients and unusual situations, and is accountable for patient census, observation status, and appropriate bed utilization.

The supervisor communicates with patients, families, staff, physicians, management, and the public to promote positive relations, address concerns, and resolve issues, consulting with the Administrator on Call when appropriate. In collaboration with unit and department leaders, the supervisor guides hospital staff, supports change and quality care, and promotes efficient, cost-effective use of resources. The role requires critical thinking, problem resolution, and staff mentoring and education. CHGR Hospital Supervisors must obtain a nursing administration or professional/specialty certification within 12 months of assuming the role, or within 12 months of becoming eligible to sit for the exam if not eligible upon hire.

This is a full-time, onsite night-shift position at Lakeland Hospital St Joseph in St Joseph, Michigan. The schedule is 40 hours per week, consisting of variable days and four 10-hour shifts; weekend frequency is listed as not applicable.

Requirements

• Bachelor of Science in Nursing (BSN), with timing requirements varying by hospital entity and hire date: upon hire for specified Grand Rapids and United cohorts; within four years for specified Lakeland, Big Rapids, Gerber, Ludington, Pennock, Reed City, United, and Zeeland cohorts; or within five years for specified earlier-hire cohorts.
• At least 2 years of relevant nursing experience.
• At least 2 years of recent relevant leadership experience, such as Charge Nurse, Shared Leadership position, Magnet Champion, or QSO, with applicability based on Corewell Health entity.
• Michigan State Registered Nurse (RN) license required upon hire.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required within 90 days.
• Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association required within 180 days, subject to the listed hospital and unit exceptions.
• Pediatric Advanced Life Support (PALS) certification from the American Heart Association required within 180 days for the listed hospitals and applicable units.
• Neonatal Resuscitation Program (NRP) certification from the American Heart Association required within 180 days for the listed hospitals and applicable units.
• Specialty certification required within one year for Grand Rapids Hospitals; refer to the job summary for details.
• NIH Stroke Scale (NIHSS) certification required within 90 days for the listed hospitals and applicable units.
• Obtain nursing administration or professional/specialty certification within 12 months of assuming the role, or within 12 months of becoming eligible to sit for the exam if not eligible upon hire.

Nice To Haves

• Master's degree in MS, MSN, MBS, MM, MHA, MPH, or another related field.

Responsibilities

• Coordinate implementation of resource-utilization plans and appropriate admissions, discharges, and transfers to maximize available resources, continuity of care, and unit budgetary control.
• Communicate and collaborate with patients and families, staff, management, physicians, and hospital units and departments about patient, staff, and quality-care issues.
• Facilitate or actively solve complex situations as warranted.
• Use census and acuity information to maintain adequate staffing across hospital units and departments, adjusting staffing according to established procedures.
• Manage department needs with fiscal responsibility and report unusual or unexpected occurrences to the director, Administrator on Call, Risk Management, or other appropriate parties.
• Serve as an informational resource on hospital policies, procedures, protocols, risk management, patient safety, patient advocacy, management, and related topics.
• Facilitate and support change, and ensure key leadership is appropriately informed.
• Provide supervision, direction, and support to in-house staff to promote effective and efficient services.
• Communicate staff performance issues and concerns to unit or department leadership and follow up on opportunities for in-the-moment performance enhancement.
• Round throughout the facility and maintain awareness of organizational information and changes.
• Monitor high-risk patients and situations and provide clinical support as a resource.
• Facilitate escalation of concerns through the Help Chain of Command and follow up to ensure clinical concerns are addressed.
• Help staff identify and address ethical issues, using ethical principles and the ANA Code of Ethics for Nurses to guide practice.
• Advocate for privacy, confidentiality, and security of patient, staff, and organizational data.
• Activate contingency plans, including disaster and patient-placement plans during census fluctuations, in collaboration with the Director, Chief Nursing Officer, and Administrator on Call.

Benefits

• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other purchases.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level