Clinical Nurse Manager OCN

American Oncology Network•Atlanta, GA

1d•Onsite

About The Position

The Clinical Nurse Manager plans, directs, and evaluates clinical care and operations. The role oversees clinical areas and organizes and assigns work for the clinical team, including nurses, medical assistants when applicable, and pharmacy technicians. The manager assesses, monitors, and educates clinical staff, institutes emergency procedures as needed, and ensures compliance with applicable standard operating procedures, regulations, and organizational policies. The position also performs other duties and projects as assigned. The manager maintains oncology nursing and clinical operations knowledge; partners with physicians, advanced providers, and the Office Manager to support patient safety, continuity of care, and office flow; and coordinates with home health and research teams as needed. The role oversees special procedures and chemotherapy treatments, clinical documentation and reports, medical and pharmaceutical supply ordering, medication dispensing-system knowledge, and drug refrigeration monitoring coverage. Leadership duties include training, scheduling, orientation, performance reviews, coaching, time-off and timesheet administration, staff meetings, and participation in hiring. The manager supports staff education and patient teaching, monitors adherence to nursing procedures, maintains confidentiality, communicates policy and regulatory changes, and promotes a cooperative working environment. The position requires travel of less than 25% to satellite offices and offsite meetings.

Requirements

Licensed Registered Nurse in the state of employment.
Associate’s degree or bachelor’s degree in nursing.
Five years of healthcare experience in a clinic or hospital setting.
Registered Nurse license.
Oncology Nurse certification (OCN).
Current CPR certification.
Valid state driver’s license for travel to satellite offices and offsite meetings.
Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
Skills in oncology nursing oversight in ambulatory settings; staff leadership, supervision, and scheduling; chemotherapy safety standards and protocol enforcement; clinical policy compliance; patient throughput optimization and care coordination; EHR utilization and documentation review; and patient satisfaction and experience leadership.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Three years of management experience preferred.

Responsibilities

Plan, direct, and evaluate overall clinical care and functions.
Oversee clinical areas and direct, organize, and assign work to nurses, medical assistants when applicable, and pharmacy technicians.
Assess, monitor, and educate clinical staff; institute emergency procedures as needed.
Ensure compliance with standard operating procedures, regulations, and organizational and departmental policies.
Maintain oncology nursing and clinical operations knowledge and act as a liaison to physicians and advanced providers.
Partner with the Office Manager to support patient safety, continuity of care, and smooth office flow.
Communicate with home health agencies to support quality and continuity of care.
Support clinical trials and ECOG knowledge and share relevant patient information with the research department and Research Coordinator.
Oversee special procedures and chemotherapy treatments in the office.
Oversee completion of DME, insurance, FMLA, and disability application forms; complete incident and adverse event reports; and ensure daily variance reporting and resolution of unsigned charges.
Coordinate with purchasing to maintain PAR levels and oversee ordering medical and pharmaceutical supplies.
Maintain knowledge of the Nucleus medication dispensing system and coordinate 24-hour drug refrigeration temperature monitoring coverage with the Office Manager.
Train team members and manage daily direction and communication to support timely, efficient, knowledgeable work.
Create and maintain a positive, high-quality work environment.
Manage clinical staff schedules and ensure adequate coverage for patient volume and staff absences.
Coordinate and facilitate regular nurse staff meetings.
Participate in the ICIMS hiring process, including interviewing applicants and assisting with hiring decisions alongside the HR recruiter.
Oversee new staff orientation in collaboration with nurse and pharmacy technician trainers, and ensure staff have appropriate training and resources.
Complete 90-day and annual performance evaluations, provide regular feedback and coaching, and document disciplinary actions.
Review time-off requests fairly while ensuring adequate staffing, and review and submit direct reports’ timesheets to payroll.
Distribute educational resources, assist with creating and reviewing clinical activities and operations, and coordinate patient education classes and individual teaching sessions.
Manage assembly of orientation and patient education materials and monitor nursing staff adherence to Nursing Standard Operating Procedures.
Maintain confidentiality of patient and employee information and ensure adherence to legal and company policies and procedures.
Communicate clinical policy, procedure, and regulatory changes to nursing and pharmacy teams; serve as a resource on company policies and procedures.
Stay current on oncology updates, therapies, and procedures and share relevant updates with clinical staff.
Maintain positive working relationships across the company to promote a cooperative and harmonious work environment.
Perform other duties and projects as assigned.