Infusion Services

Monadnock Community Hospital•Peterborough, NH

11d•Onsite

About The Position

The Clinical Nurse Manager provides day‑to‑day leadership and oversight of oncology and infusion services, managing human, financial, and technical resources to support exceptional patient outcomes. This leader promotes a culture of safety, collaboration, and continuous improvement while aligning departmental goals with the organization’s mission, vision, and values. The ideal candidate is a confident nurse leader with strong clinical expertise, excellent communication skills, and a passion for developing teams and improving patient care.

Requirements

Strong clinical expertise
Excellent communication skills
Passion for developing teams and improving patient care

Responsibilities

Provide direct supervision and leadership to clinical staff, including staffing, scheduling, delegation, and performance management
Recruit, retain, recognize, and develop high‑performing nursing staff
Conduct regular staff meetings, coaching conversations, and annual performance evaluations
Support professional growth through training, education, and career development planning
Address performance concerns and difficult conversations with professionalism, respect, and objectivity
Ensure delivery of safe, high‑quality patient care across oncology and infusion services
Implement, maintain, and ensure staff compliance with oncology and infusion‑based policies and standards of practice
Promote a culture of safety and support open, non‑punitive reporting of safety concerns
Oversee infection control practices and environmental safety within the department
Manage departmental resources, including staffing levels, supplies, equipment, and workflows
Assist with the development and management of the annual operating budget
Monitor financial performance, analyze variances, and adjust resource allocation as needed
Recommend purchases of equipment and supplies necessary to support nursing services
Use patient and staff feedback to improve processes, patient satisfaction, and service delivery
Address and resolve patient concerns and complaints effectively and in a timely manner
Identify opportunities for service innovation and improvement
Ensure compliance with hospital policies, state and federal regulations, and accreditation standards
Monitor departmental processes and patient flow, implementing corrective actions as needed
Assist in developing and executing departmental tactical plans aligned with organizational strategy
Measure outcomes, analyze gaps, and recommend improvements to leadership
Collaborate with interdisciplinary teams including Pharmacy, Medical Surgical, Emergency Care, and Specialty Services
Partner with external organizations such as regional cancer centers and tumor registries
Serve as a nursing representative on hospital committees and professional organizations
Function as an EHR super‑user, collaborating with Clinical Education and IT for training and optimization