Clinical Nurse Manager - Resource Team, Throughput + Staffing

Endeavor Health•Arlington Heights, IL

7d•Onsite

About The Position

The Clinical Nurse Manager - Resource Team, Throughput + Staffing is responsible for managing a unit in compliance with all regulatory agencies and maintaining high standards of patient care. This role involves supervising overall patient care, upholding quality improvement standards, and periodically reviewing policies, procedures, and treatment plans to align with continuous quality improvement processes. The manager will also assist in the development of annual budgets and business plans, recommend strategies to achieve goals, and allocate resources effectively. They will manage departmental budgets, formulate capital budgets, review management reports, identify trends, analyze budget variances, and develop action plans in collaboration with the director. Additionally, the role includes monitoring unit equipment and supply levels and costs, interviewing, hiring, disciplining, and discharging personnel, and regularly evaluating employee performance. Ensuring employee orientation, overseeing educational programs, and formulating/communicating policies and procedures are key responsibilities. The manager will develop and implement action plans for continuous improvement of clinical services and patient experience, assess areas for enhancement, and collaborate with physicians to identify patient needs and facilitate cooperative working relationships. Representing the department at meetings, participating in interdepartmental groups, and recommending operational enhancements are also part of the role. The manager will serve as a liaison for customer service issues, challenge, motivate, and mentor employees, foster an environment for learning and growth, and work with staff to improve the workforce environment. They will share responsibility for related Clinical Units in the absence of other managers and adhere to all Northwest Community Hospital (NCH) standards, policies, and procedures.

Requirements

Graduate of an accredited school of nursing.
Bachelor of Science in Nursing or Master of Science in Nursing required.
Current licensure to practice nursing in the State of Illinois.
Current CPR certification.
Specialty certification required. Candidate will be considered with commitment to obtain certification within two years from date of hire.
Three years of progressively responsible relevant clinical experience.
Minimum of three years management experience.

Responsibilities

Manages unit in compliance with all regulatory agencies.
Maintains standards of patient care.
Supervises overall patient care and maintains quality improvement standards including periodic review of policies, procedures, and treatment plans in order to conform to continuous quality improvement process.
Assists in the development of annual budgets and the business plan.
Recommends plans to accomplish agreed upon goals with the director.
Allocates resources to accomplish goals.
Manages departmental budgets, formulates capital budget, reviews management reports, identifies trends, analyzes budget variances and formulates action plans in collaboration with the director.
Monitors unit equipment and supply levels and costs in conjunction with staff.
Interviews, hires, disciplines, and discharges (when necessary) subordinate personnel.
Regularly evaluates the performance of personnel according to the guidelines of the hospital’s performance management system.
Ensures that employees are oriented to the department and hospital.
Oversees the planning and implementation of educational programs for the department.
Formulates policies and procedures for the Clinical Area as assigned.
Communicates policies and procedures to employees and provides the overall direction necessary to ensure that evidence-based standards of patient care are met.
Develops and implements action plans to continuously improve clinical services.
Assesses areas of opportunity for the enhancement of the Clinical Area and develops action plans to be integrated into operational plans.
Collaborates with physicians to identify patient needs.
Facilitates cooperative working relationships between personnel and physicians to deliver an effective, efficient service.
Represents the department at hospital and physician sponsored meetings.
Participates in interdepartmental or interdisciplinary groups to assure that the unit’s services are effectively integrated into the organization’s system for delivering patient and family centered care to enhance coordination of services.
Recommends communications and operational enhancements that support customer focused improvements.
Develops and implements action plans to continuously improve the Patient Experience for the Clinical Area assigned as measured by patient satisfaction scores.
Serves as liaison for customer service difficulties and intercedes in patient issues that are beyond the limits of the staff.
Challenges, motivates and mentors employees; seeks out and shares new knowledge (i.e., information, technology).
Creates an environment for learning and growth.
Works with staff to develop and implement action plans to continuously improve the workforce environment for the Clinical Area assigned as measured by nurse satisfaction scores and employee satisfaction scores.
Shares responsibility for related Clinical Units in the absence of one of the other managers.
Adheres to all Northwest Community Hospital (NCH) standards, policies and procedures.