Clinical Nurse Manager I Pediatrics Atrius Health

UnitedHealth Group•Chelmsford, MA

About The Position

Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. As the Clinical Nurse Manager you will be responsible for the management and oversight of the daily clinical operations in a service line in one or more practice locations. Responsibilities include but are not limited to: clinical leadership, clinical operations, patient and employee safety and satisfaction, quality care, fiscal management and personnel management. Serves as a clinical nursing resource and clinical operations partner in the areas of quality improvement, regulatory compliance, safety and professional development for their designated sites/service areas. Position Details: Location: The position includes coverage at both the Concord and Chelmsford sites. Department: Pediatrics Schedule: Full time, 40HRS Weekly, 5 8 hour shifts between 8am -6PM (variable) Primary Responsibilities: Administrative Scope: Less than 0.50 FTE dedicated to administrative duties; oversees daily operations for pediatrics in Concord and Chelmsford with less complex clinical scope Clinical & Operational Leadership: Partners with Operations to ensure optimal functioning, respond to urgent issues, and lead quality and safety initiatives Practice Improvement: Uses data (e.g., Press Ganey, HOSHIN metrics) to identify and lead improvements in clinical quality and service excellence Safety & Compliance: Owns clinical safety responsibilities, addresses safety reports, and ensures regulatory compliance across the service line Conflict & Issue Resolution: Manages patient complaints and daily operations concerns. Communication & Representation: Communicates key updates to leadership and staff; represents nursing in committees, meetings, and special projects Human Resources Management: Supervises clinical staff, manages daily staffing, conducts performance reviews, fosters professional development, and works with Regional Nurse manager on any code of conduct concerns. Onboarding & Competency: Oversees onboarding, training, and annual competency validation for clinical staff; promotes mentorship and education Professional Accountability: Upholds ANA Code of Ethics, engages in career development, and contributes to the profession through mentorship and presentations You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor of Science degree in Nursing
Current, unrestricted RN license in the Commonwealth of Massachusetts
American Heart Association Basic Life Support (BLS)
Proven ability to act cooperatively and collaboratively as a member of an interdisciplinary team
Proven solid interpersonal, organizational and communication skills
Demonstrated commitment to the principals of collaboration and teamwork

Nice To Haves

3+ years of demonstrated clinical experience
Leadership experience
Experience in a management/leadership role within a nursing collective bargaining environment
Working knowledge of organizational systems and operations

Responsibilities

clinical leadership
clinical operations
patient and employee safety and satisfaction
quality care
fiscal management
personnel management
clinical nursing resource
clinical operations partner in the areas of quality improvement
regulatory compliance
safety and professional development for their designated sites/service areas
Partners with Operations to ensure optimal functioning, respond to urgent issues, and lead quality and safety initiatives
Uses data (e.g., Press Ganey, HOSHIN metrics) to identify and lead improvements in clinical quality and service excellence
Owns clinical safety responsibilities, addresses safety reports, and ensures regulatory compliance across the service line
Manages patient complaints and daily operations concerns.
Communicates key updates to leadership and staff; represents nursing in committees, meetings, and special projects
Supervises clinical staff, manages daily staffing, conducts performance reviews, fosters professional development, and works with Regional Nurse manager on any code of conduct concerns.
Oversees onboarding, training, and annual competency validation for clinical staff; promotes mentorship and education
Upholds ANA Code of Ethics, engages in career development, and contributes to the profession through mentorship and presentations