Clinical Nurse Coordinator - Emergency Department

Independence Health System Careers•Latrobe, PA

3d•Onsite

About The Position

The Clinical Nurse Coordinator (CNC) is a front-line care provider, coordinator, and leader for the healthcare team. The CNC applies the nursing process to assess, diagnose, intervene, and evaluate the unit's performance to guide systematic quality and safety improvements. A key aspect of the role is enhancing interdisciplinary communication and coordination at the point of care. As a care delivery systems expert, the CNC assists patients and families in navigating the healthcare system and advocates for patients, families, and healthcare providers within the unit, hospital, and system. The CNC is accountable for improving care delivery within a unique healthcare setting, focusing on maximizing safe, quality, evidence-based care within complex systems.

Requirements

Graduate of an accredited Nursing Program required.
Minimum of one (1) year relevant nursing experience.
Strong leadership ability.
Good organizational skills.
Independent and critical thinking skills.
Sound judgment.
Knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Current licensure to practice as a Registered Nurse in the State of Pennsylvania.
Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program.
Act 33 with renewal.
Act 34 with renewal.
Act 73 FBI Clearances.

Nice To Haves

National Certification in area of specialty.
Charge Nurse experience.
Current ACLS or completion within one (1) year of hire/transfer into department.
Current PALS or completion within one (1) year of hire/transfer date into department.
Current NIH Stroke Scale or completion within six (6) months of hire/transfer into department.

Responsibilities

Leads, motivates, initiates change, and assumes responsibility for professional growth and development.
Models and exemplifies the Leadership Pledge.
Leads change in a complex care environment.
Assumes the role of the Nurse Manager in their absence.
Aligns department with strategy map and implements drivers supporting the Independence Health System mission, vision, and values.
Makes recommendations for at least one process improvement initiative for the department annually.
Participates in root cause analysis of recurring problems and takes appropriate action.
Holds oneself accountable for leadership development by completing 8 hours of EHA-sponsored leadership education per year.
Assists the manager in departmental activities and represents the department on committees.
Assists the manager to ensure staff completes PPDs on a timely basis.
Maintains a safe working environment and ensures staff comply with safety, environmental, and infection control guidelines.
Assists the manager to ensure completion of mandatory annual education and competencies relative to job-specific criteria within the department.
Supports standards of the attendance policy consistently for all department staff.
Participates in decision-making with the Manager to consistently apply corrective action standards.
Supports staff to comply with infection control and safety measures set forth by Independence Health System.
Practices and encourages survey readiness in compliance with agency regulations and guidelines.
Demonstrates expectations of confidentiality by continually encouraging staff to keep private information confidential.
Performs in accordance with Independence Health System's behavioral standards.
Holds staff accountable for modeling the behavioral standards.
May conduct client service recovery issues within the required timeframe and to the satisfaction of the customer.
Involves staff in decision-making and problem-solving.
Considers global implementations of decisions made and involves all appropriate departments and individuals for optimal outcomes.
Is knowledgeable of and works within department budgets; looks for opportunities to reduce operating costs while balancing quality resources.
Identifies and recommends revenue enhancement opportunities.
Provides input in performance appraisals and hiring decisions.
May conduct interviews with Manager and/or Leadership and utilizes the peer interview process.
Assists manager(s) to promptly investigate and resolve SORs and incident reports as necessary.
Acts on most urgent tasks, available resources, and provides clear direction.
Recommends and may draft department policies and procedures.
In collaboration with the manager, provides input for performance goals of staff; coaches toward compliance and addresses variance.
Provides opportunities for staff to actively provide input into the decision-making process.
Seeks input before decisions are made.
Assists Manager with communication and maintaining a department communication board.
Participates and leads daily meetings in the Interventional Radiology Department (where applicable).
Participates in decision-making with Managers to hire, transfer, and promote employees.
Trains and develops other employees.
Updates stakeholders on project progress; uses sound judgment.
Facilitates teamwork through coaching and mentoring of staff.
Serves as a resource for other employees.
Builds trust through fostering empowerment and shared decision-making within the appropriate level and scope of authority.
Oversees daily clinical practice activities to ensure patient care is delivered in accordance with the PA Nurse Practice Act, hospital policies, procedures, protocols, and professional standards of care.
Regularly reviews a sampling of patient charts to evaluate staff compliance with the nursing process and for completeness, accuracy, and timeliness of documentation.
Conducts daily patient rounds to assess patient status and quality of care delivered.
Monitors patient care to ensure it is planned and provided through an interdisciplinary effort.
Regularly accompanies and/or communicates with physicians on rounds to answer questions and resolve problems/issues related to medical treatment.
Assigns patient care according to staff competency.
Provides direct patient care as assigned.
Develops an educational process for the provision and coordination of patient care activities that promote and maintain health, foster self-care, and improve outcomes.
Assists in the coordination of the educational process to ensure patients/families and staff receive education specific to their clinical areas and the patients/families served.
Ensures the process includes education about safety, effective medication use, pain management, available resources, how to obtain further care, and patient responsibilities in their care.
Plans and implements patient/family teaching and monitors staff compliance with the interdisciplinary record of patient education.
Provides and reviews written discharge instructions that demonstrate an inter-relationship between education, discharge planning, and continuity of care.
Maintains a collaborative relationship with physicians and other healthcare providers to achieve desired patient outcomes and assure a continuous flow of patient care.
Communicates pertinent information for interdisciplinary patient care.
Takes action to proactively identify and resolve patient needs.
Provides for patient safety in compliance with hospital and/or nursing department policies.
Utilizes two forms of patient identification before implementing any form of patient care.
Involves the patient and/or family in patient safety standards and processes.
Minimizes the use of patient restraints and monitors per individual assessed need and documents per policy.
Assumes appropriate code team role during code situations or mock codes, or RRTs.
Responds effectively during emergency situations, including internal and external disasters.
Provides direct oversight of the GN, LPN, Technical Partner, ALS Technician, Nurse Extern, and Unit Clerks.
Conducts the initial comprehensive assessment and interprets the assessment to initiate the interprofessional plan of care.
Supervises the delegation of duties that are within the scope and capability of the care team supervised.
Other related duties as assigned.
Functions in compliance with the specialty standards, practice guidelines, and protocols to the assigned unit.