Clinical Mental Health Supervisor

Pioneer Human Services•Oak Harbor, WA

1d•Onsite

About The Position

Pioneer Human Services is seeking a Clinical Mental Health Supervisor with a passion for human services to join their organization. This role is involved in a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Pioneer Human Services empowers justice-involved individuals to overcome adversity and reach their full potential. They are a nationally recognized non-profit with over 35 locations across Washington state, serving over 9,500 individuals in 2024.

Requirements

Master’s Degree from an accredited college or university in the human services, health care, social work, or substance use disorder field.
At least two years acceptable supervisory and/or relevant experience in the human services, health care, mental health or substance use disorder field.
Experience with individuals with multiple co-morbid conditions and related disciplines.
Formal training in management/program administration and clinical supervision.
Experience in program development and state licensing, including continuing education in management, mental health crisis stabilization services, and substance use disorder treatment.
Licensure for Mental Health Supervisor: Qualified to be MHP under WAC 388-865
Independent Mental Health license (LMFT, LICSW, LMHC)
Knowledge of electronic records management
Ability to de-escalate situations.
Ability to follow confidentiality rules and agency policies and procedures.
Willingness to work with residents who have both substance use and mental health disorders; ability to show compassion and professionalism with residents who may be angry, depressed, distraught, frustrated, suicidal, and/or under the influence of drugs and/or alcohol.
Willingness to work with individuals who have criminal histories and/or identified criminogenic risk factors.
High level of written/verbal communication, customer services skills, efficiency with independent task management and ability to show attention to detail.
Demonstrated ability to provide positive, enthusiastic, and motivational counseling and evidence-based practice intervention.
Proficiency in Microsoft Office Suite, Outlook, and Internet browser navigation.

Nice To Haves

Meets qualifications to be an Approved Supervisor per WAC 246-809-234

Responsibilities

Overall management, program integrity, planning, coordination, program auditing, clinical management, customer relations, and other administrative functions at identified locations.
Provides Clinical Supervision to Behavioral Health Clinicians, Peer Support Specialists, and other Mental Health services staff.
Supports the Residential Services Division by ensuring the provision of quality and cost-effective behavioral health services.
Supervises employees and provides clinical supervision.
Conducts and approves Admission/Discharges.
Oversees the assessment of the appropriateness of all clients in program.
Supervises the intake assessment process.
Supervises all discharge and continuing care planning procedures.
Provides direct treatment services to clients in accordance with WAC regulations, accreditation, and/or contracting entities.
Oversees the design and provision of all educational, therapeutic, and case management services.
Monitors treatment and continuing care-planning system.
Supervises and monitors the delivery of services by contract agencies.
Implements personnel management processes pertaining to recruitment, selection, orientation, training, supervision, and evaluation of program staff, volunteers, and student interns.
Ensures that Clinical staff meet and maintain credentialing requirements and assists in the review of clinical privileges in conformance with any clinical privileging procedures.
Assists with the negotiation of purchase of service contracts, as directed.
Orients consultants under contract to program as directed.
Promotes and models teamwork and collaboration.
Supports budget activities under the leadership of the MHCSF Director.
Develops, implements, and maintains Quality Assurance standards and practices including quality assurance tracking systems for unit performance measures.
Develops and maintains quality of care consistent with or exceeding standards set by State of Washington regulations, and any other accrediting and/or contracting bodies.
Provides clinical supervision in accordance with WAC regulations, accreditation, and/or contracting entities.
Works in collaboration with program leadership and PHS Quality Improvements and Risk Management (QIRM) Department to develop program policies and procedures.
Establishes and/or modifies policies and procedures that maximize the safety and welfare of the clients, staff, and visitors to each program.
Provides orientation and training for staff and interns, as needed.
Provides information presentations to enhance program image and further integrate the program within the community-at-large.
Provides consultation and educational presentations on behalf of the agency and program and engages in other activities that contribute to the field of outpatient treatment.
Engages in clear, consistent, and professional communication with all residents, program staff, service providers, and community members.
Chairs interdisciplinary team meetings.
Attends administrative staff meetings.