Clinical Manager

American Addiction Centers • Park Ridge, IL

7d • $51 - $77 • Onsite

About The Position

The Clinical Manager in Gastrointestinal Services at Advocate Lutheran General Hospital is a full-time position responsible for ensuring clinical excellence, patient satisfaction, financial stewardship, associate satisfaction, growth, and physician partnership. This role involves developing annual plans for quality improvement, analyzing data to identify opportunities, promoting evidence-based practice, and supporting staff development. The manager will also focus on improving patient satisfaction through data review and implementing strategies for culturally sensitive care. Financial responsibilities include participating in budget planning, monitoring productivity, and ensuring appropriate resource utilization. Associate satisfaction is a key focus, involving recruitment, supervision, performance reviews, and fostering a professional practice environment. The role also requires active participation in hospital committees, networking with professionals, and partnering with community organizations. Collaboration with physicians and other departments is essential for program development and evaluation. The manager is expected to advocate for adequate resources, monitor associate satisfaction, and develop recruitment and retention strategies. Clinical excellence is maintained through promoting research, ensuring patient safety, and establishing appropriate staffing levels.

Requirements

• BSN
• 3+ years of leadership experience
• Organizational, planning and delegation skills
• Team building, leadership and communication skills.
• Ability to succeed in a changing environment and handle multiple responsibilities.
• Strong drive to achieve superior results
• Current RN license in the state of Illinois.

Nice To Haves

• Board Certification by 12/31/2015 or within two years of hire

Responsibilities

• Ensure compliance with IDPH, Accrediting Organization and other licensing/accrediting bodies and agencies.
• Develop an annual plan to address quality improvement issues.
• Analyze and use benchmarkable data from internal and external sources to identify opportunities for improvement.
• Support staff in participation of quality improvement activities through established systems.
• Promote evidence based practice by supporting staff to develop and utilize clinical guidelines, clinical pathways and clinical care policies and procedures.
• Assist and support staff in developing and maintaining competency through orientation, internships, educational offerings, workshops, interdisciplinary professional meetings and self-directed learning.
• Maintain and analyze data to assure that staff development activities offered on the unit is of high quality and meet the needs of unit staff.
• Encourage staff to seek additional knowledge and skill by pursuing formal education, certification, and other professional development opportunities and participation in professional organizations.
• Foster a climate conducive to educational experiences for associates and students.
• Promote an understanding and effective use of organizational, management, and nursing theories and research.
• Contribute to the advancement of nursing theory, professional research and scholarly activities.
• Consistently review patient satisfaction data and reward and recognize associates who are achieving results.
• Review annual statistical data regarding the ethnicity of the population served on the unit.
• Develop and implement a plan of care which fosters a non-discriminatory climate in which care is delivered in a manner that is culturally sensitive and that is reflective to the cultural diversity that exists within the patient population.
• Utilize an evidence based practice to improve care processes, structures, and measurement of client-centered outcomes and satisfaction.
• Implement strategies to assure that all associates understand and support organizational standards of behavior, methods for communicating key messages and methods which serve to increase patient satisfaction.
• Implement strategies to assure that associates understand when and how to implement service recovery and track service recovery issues to reduce their reoccurrence.
• Achieve goals established by system and site regarding patient satisfaction.
• Participate in budget planning in collaboration with the department director and advocate for appropriate fiscal and human resources to accomplish the work and goals of the nursing department.
• Monitor unit productivity levels and workforce design to ensure proper resource utilization and role delineation.
• Identify areas for improved operational efficiency and involve staff in the development of new processes as appropriate.
• Conduct unit meetings to improve communication of financial and operational information and strategic planning.
• Ensure appropriate use of IS systems to capture charges and monitor trends.
• Analyze monthly financial, operational and budget variance reports to assure that financial goals are achieved.
• Initiate cost containment activities.
• Manage the recruitment and selection of high quality staff and maintain adequate staffing and appropriate work assignments.
• Provide supervision of associates and accept accountability for services provided on the unit.
• Develop and implement methods to recognize associate accomplishments program.
• Consistently round on associates to role model positive behaviors, monitor morale, follow-up on organizational initiatives, reduce barriers between administration and staff and improve associate retention.
• Follow established processes for receiving and resolving employee complaints and concerns.
• Facilitate participation of staff in nursing and organizational policy formulation and decision making and support staff involvement in shared governance activities.
• Involve staff in short and long term unit planning and analysis of needs of unit associates.
• Conduct timely performance reviews of all staff in which peer review is a mandatory component of the evaluation process for all associates.
• Develop and mentor associates to create and support a professional practice environment based on principles of shared governance.
• Model service and leadership consistent with nursing and organizational strategic goals.
• Actively participate in hospital committees, meetings and projects.
• Network with professionals at other health care facilities for clinical standards and innovations.
• Prepare business plans and financial feasibility studies for special administrative assignments as requested.
• Partner with local community organizations and schools to attract students to careers in health professions.
• Research literature, identify best practices, engage physicians in planning activities and attend specialty workshops in order to identify future trends in healthcare and opportunities for growth.
• Collaborate with physicians and members of other departments and disciplines in the development, implementation and evaluation of programs and services to meet the needs of the unit population.
• Work closely with physicians to develop and implement strategies to resolve physician complaints and concerns.
• Partner with physicians in the development and enhancement of clinical programs.
• Consistently round for outcomes with physicians.
• Actively participate in physician meetings and committees as assigned.
• Identify and advocate for adequate resources for associates so that desired outcomes are achieved.
• Monitor associate satisfaction results and create systems to respond to trends.
• Achieve goals established by system and site regarding associate satisfaction.
• Monitor associate turnover and vacancy and develop and implement recruitment and retention strategies.
• Promote the development and implementation of inter and intra-disciplinary research by associates.
• Create a non-punitive culture of patient safety adherent to national patient safety initiatives.
• Monitor productivity, case mix, and benchmarkable data to establish staffing requirements and secure appropriate staffing on a consistent basis.

Benefits

• Comprehensive suite of Total Rewards
• Benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager