Clinical Manager

International SOS • Anchorage, AK

43d • Onsite

About The Position

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

Who We Are
Join us in Alaska – where work meets adventure!

Immerse yourself in the beauty of Alaska with its breathtaking landscapes and endless outdoor activities. Whether it's hiking, fishing, or skiing, Alaska offers a unique lifestyle that enhances your well-being. Discover the beauty of Alaska with Beacon OHSS – Your Gateway to a Healthier Future!

Ready for a fulfilling career with Beacon OHSS – A Division of International SOS? Apply now and be part of a team that values your well-being and success.

Requirements

• Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field required (Master’s preferred).
• Minimum of 7 years of progressive healthcare operations or clinic management experience, including at least 3 years in a supervisory or multi-department leadership role.
• Strong knowledge of Occupational Health, Drug & Alcohol testing, and/or clinical administrative workflows.
• Demonstrated experience in process improvement, compliance, and team leadership.
• Excellent communication, problem-solving, and interpersonal skills.
• Proficiency in Microsoft Office Suite and healthcare management systems.
• Ability to travel quarterly to statewide clinic sites.
• Offer contingent upon ability to pass pre-employment drug testing (federal panel), physical exam, fitness for duty assessment for remote work, background check and motor vehicle report.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Provide direct leadership to the Occupational Health, Drug & Alcohol, and Administrative Services teams, ensuring effective communication, accountability, and performance.
• Guide and mentor managers/supervisors to achieve departmental goals and maintain service excellence across all clinics.
• Serve as the central operational point of contact for clinical service lines, facilitating coordination between departments.
• Promote a culture that reflects Beacon’s values, emphasizing patient care, safety, and operational integrity.
• Support organizational growth initiatives through process improvement, scalability, and workforce alignment.
• Oversee the daily operations of Occupational Health, Drug & Alcohol, and Administrative Services to ensure consistent, efficient, and compliant workflows.
• Standardize procedures across departments to improve scheduling, documentation, billing coordination, and turnaround times.
• Ensure effective staffing models across service lines, balancing workload, coverage, and training needs.
• Collaborate with Medical, HR, Finance, and IT to support recruitment, budgeting, and systems optimization.
• Analyze operational data to identify trends, gaps, and opportunities for improvement.
• Oversee administrative functions including medical records management, network coordination, and hearing conservation program operations.
• Ensure compliance with federal, state, and local regulatory requirements including HIPAA, OSHA, and DOT standards.
• Maintain alignment with Beacon OHSS and International SOS clinical and operational policies.
• Partner with the Director of Clinical Services and Medical Director on quality assurance, documentation standards, audit readiness.
• Partner with the clinical medical teams to ensure clinical practices are following best standards of care and establishing regular touch points and follow-ups.
• Drive continuous quality improvement (CQI) initiatives across departments.
• Monitor compliance in safety programs, incident reporting, and infection control practices.
• Support the Director of Clinical Services in maintaining strong relationships with key clients and stakeholders.
• Serve as an escalation point for operational or service delivery concerns, ensuring timely resolution.
• Participate in client reviews, audits, and meetings as requested to report on performance and process improvements.
• Collaborate with internal teams to ensure timely, accurate communication across departments and sites.
• Develop and implement leadership and staff development initiatives across departments.
• Support performance management processes, including coaching, evaluations, and corrective actions.
• Foster a positive, inclusive, and team-oriented work culture.
• Identify and mentor emerging leaders, supporting succession planning and career growth within the organization.

Benefits

• Competitive salary
• Medical, Dental, Vision, 401K, Short/Long term disability, Life Insurance, AD&D coverage, Pet insurance, and EAP
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager