Clinical Manager - Allergy

SENTA Partners•Canton, GA

About The Position

The Clinical Manager provides day-to-day leadership for clinic operations and patient and staff communications at assigned Allergy clinics. Under moderate supervision, this role organizes and directs clinic personnel and coordinates staff to ensure effective services, quality standards, and efficient daily operations that support quality patient care. The Clinical Manager supervises and delegates tasks to clinical, administrative, professional, and clerical staff. The role directs office operations; hires, trains, and evaluates employees in consultation with Human Resources, a supervisor, and the doctor; and manages employee performance. It ensures clinical staff provide quality, patient-friendly care and meet physicians’ expectations, and educates staff on expectations, processes, insurance, and patient flow. The Clinical Manager also ensures adequate staffing in consideration of budgets, patient flow, and physician expectations; builds relationships among doctors, staff, and the company; and develops Allergy Clinic training programs as needed.

Requirements

  • Current Georgia license as a Registered Nurse or Licensed Practical Nurse.
  • High school graduate.

Nice To Haves

  • Associate or bachelor’s degree preferred.
  • Management experience preferred.

Responsibilities

  • Direct and supervise employees engaged in office operations.
  • Hire, train, and evaluate center operations employees in consultation with Human Resources, a supervisor, and the doctor.
  • Manage employee performance to ensure employees’ skills meet or exceed the expectations of their positions.
  • Ensure clinical staff provide quality, patient-friendly medical care and meet physicians’ expectations.
  • Educate staff about expectations, office processes, insurance, and patient flow.
  • Ensure sites have adequate coverage and staffing, considering facility budgets, patient flow, and physician expectations.
  • Build relationships of trust among doctors, staff, and the company, and advocate for their needs.
  • Develop and implement Allergy Clinic training programs as necessary, including in back-office support, insurance verification, OSHA, and emergency procedures.
  • Maintain a positive, solution-driven demeanor toward systems, processes, and changes in healthcare delivery.

Benefits

  • Medical, dental, and vision benefits.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Short- and long-term disability.
  • Holidays and paid time off (PTO).
  • Employee Assistance Program (EAP).
  • Retirement contribution program with 401(k) match.
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