Clinical Manager - MGR0126

Hearing and Speech Nova Scotia•Halifax, NS

26d•Onsite

About The Position

Hearing and Speech Nova Scotia (HSNS) provides audiology services to Nova Scotians of all ages, and speech-language pathology services to preschool children and adults. HSNS is funded by the NS Government to deliver integrated and standardized provincial services across 37 clinical sites, located in 26 communities. Nationally certified Audiologists and Speech-Language Pathologists, with support from Communication Disorder Technicians and Administrative Support Professionals, provide core services (prevention, diagnosis, and treatment), develop and monitor provincial clinical standards, and collaborate with partners to deliver a number of special programs (e.g., Autism, Stroke, Cochlear Implant). Established in 1963, HSNS works to prevent and reduce the impact of communication disorders for Nova Scotians. Hearing and Speech Nova Scotia is an inclusive employer who supports diversity, equality, and reconciliation. Our goal is to be a workforce that is representative, at all job levels, of the people we serve. We welcome people from all ethnicities, genders, sexual orientation, age, religion, physical and mental abilities, family status, and political beliefs and affiliation. HSNS is accepting applications for the position of a regular full-time (1.0 FTE) Manager (non-union classification) to support the delivery of high-quality hearing and speech clinical services and administrative functions. The home site for this position is at the Provincial Office in Halifax. Note: compensation is currently under review. Reporting to the assigned Director and in collaboration with the HSNS management team and external stakeholders, the successful candidate will be responsible for the management of clinical services including oversight of the quality and delivery of professional clinical services within the overall vision, mission, values, ethical framework, and goals of the organization. The manager fosters a culture that promotes HSNS organizational values and ethics, champions patient safety and quality improvement, supports clients and their families’ participation in their care, and supports a respectful, healthy, safe, ethical, and productive work environment.

Requirements

Master’s Degree in Audiology or Speech-Language Pathology from an accredited program
Registered member of the Nova Scotia Regulator of Audiology and Speech-Language Pathology or eligible for membership
Member of SAC or CAA or eligible for membership
Minimum of three (3) years clinical experience, with two (2) years within pediatric services
Management/supervisory experience, preferably in a healthcare environment
Experience with interagency collaboration and community partnerships
Program development, implementation, monitoring and evaluation, with client-centered approach
Skills in working effectively with diverse community partners
Demonstrated ethical standards in business/professional practices
Skills and experience in promoting learning cultures that nurture equity, diversity and inclusivity and reconciliation.
Excellent communication and organizational skills
Skills in Microsoft Office applications
Valid Nova Scotia driver’s license and access to a reliable vehicle; travel is required
Proficiency in spoken and written English

Nice To Haves

Formal training in management and leadership (e.g., LEADS or similar framework)
Clinical experience with varied hearing, balance, speech, swallowing, and language caseloads
Knowledge and recent experience in Autism service delivery development, implementation, monitoring and evaluation
Demonstrated success leading change
Experience working in a unionized environment
Occupational health, safety and risk management training including psychological safety
Proficiency in languages other than English

Responsibilities

Leadership and service planning (oversight of allocation, quality of service, and collaboration with internal and external stakeholders)
Management of human resources (recruiting, orientation, clinical support, and performance management) and staff wellness
Quality management including program development and evaluation (risk management, quality improvement and patient safety)
Financial/resource management within assigned portfolio (identifies budget requirements and monitors expenditures within an approved budget)
Staff development/clinical education (identifies staff learning needs and recommends training opportunities)
Utilization and data management (establishes performance measures and ensures quality and integrity of workload data)