Clinical Manager
About The Position
Reno Orthopedic Center (ROC) is seeking an experienced and inspiring healthcare leader to join the team as a Clinical Manager. This role will oversee day-to-day clinical operations and ensure the delivery of exceptional patient care for assigned department(s) at ROC’s Main Clinic. The Clinical Manager is responsible for developing and empowering teams, driving operational excellence, leading strategic initiatives, and fostering a culture of accountability, collaboration, and continuous improvement to support outstanding patient and organizational outcomes. ROC is a physician-owned organization with a fully integrated musculoskeletal health campus, offering on-site surgery, advanced imaging, therapy, urgent care, and specialty services. They have been a trusted name in musculoskeletal health in Northern Nevada for over 60 years and are continuously growing.
Requirements
- Bachelor’s degree in related field OR equivalent experience in a similar role with High School Diploma/GED
- Two years’ managing and leading teams in a healthcare environment
- Communicating effectively with all levels of employees (professional staff, managerial staff, front line staff, etc.) to resolve issues and concerns
- Using computer systems and applications, including Microsoft Office, and Electronic Health Records
Nice To Haves
- Two years’ performing an orthopedic specialty relevant clinical position providing direct patient care with working knowledge of health care practices.
Responsibilities
- Manage and lead direct reports in accordance with the organization’s policies and applicable laws to include interviewing, orienting, hiring and training employees, appraising performance, addressing employee and patient complaints and resolving problems.
- Manage direct reports by motivating, inspiring, and supporting staff to a higher level of engagement, productivity, and improved operations while leading by example.
- Assess teams overall function, operations, and patient care and execute changes as needed (systems, process, procedure, etc.) to maximize effectiveness and efficiency.
- Implement long term plans, new services, and quality assessment plans.
- Use Electronic Health Records to pull reports and review data.
- Develop and maintain effective communication within the organization.
- Be a champion and a positive change agent for the organization’s mission, vision, guiding principles and initiatives.
- Educate on regulatory standards and practices, ensuring standards are met and issues are reported.
- Monitor established operating plans and profitability goals, and ensure goals are maintained.
- Provide physicians and staff with the resources and services necessary to meet the needs of patients by addressing physician and clinic staff concerns and problems related to back office clinical procedures.
- Ensure patients receive clinical excellence, ethical treatment, professional integrity, and compassionate care in a way that complements the mission of the clinic.
- Promote and support proper documentation in compliance with federal, state and plan guidelines and regulations.
- Contribute to the overall success of the clinic through participation in and support of cross-functional activities, communications, processes, policies, protocols, and best practices.
Benefits
- Medical, dental, vision insurance
- Discounted orthopedic care at ROC
- Paid time off and holiday pay
- Extended sick leave
- 401(k) plan contributions
- EAP, disability and life insurance
- Health and fitness program
- Coffee shop onsite (main location)
- Continuing education funds / certification reimbursement (Dependent on Position)
- Relocation assistance (for eligible roles)
- Productivity bonuses or incentive compensation (for eligible roles)
- Student loan repayment (for eligible roles)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
