Clinical Manager – Pediatric IOP/PHP (Ages 6–12)

LGTC Group • San Jose, CA

20d • Onsite

About The Position

The Clinical Manager provides clinical leadership and real-time operational management for structured, high-acuity partial hospitalization and intensive outpatient programs serving children ages 6–12. The role is based at the Union Avenue location in San Jose and serves both the San Jose headquarters and Burlingame site, with scheduling across both locations. During assigned shifts, the Clinical Manager serves as the on-site clinical and operational lead, supporting safe, effective, high-quality care and maintaining program flow.

The manager guides treatment decisions, supervises and develops clinical staff, oversees daily programming and patient flow, and responds to crises and operational issues. The role also supports clinical quality and compliance with CARF accreditation standards, DHCS regulations, California licensing requirements, organizational policies, and documentation standards. The Clinical Manager collaborates with psychiatry, nursing, program leadership, and multidisciplinary teams to support treatment planning, patient outcomes, and service-model development.

Requirements

• Active, unrestricted California clinical license: LCSW, LMFT, LPCC, PsyD, or PhD. Associate-level licenses (ASW, AMFT, APCC) do not qualify.
• Master's degree or higher in Social Work, Counseling, Psychology, or a related field.
• Minimum 2–3 years of clinical experience in a behavioral health setting.
• Direct clinical experience with children and/or pre-adolescents ages 6–12.
• Strong clinical judgment and ability to make sound decisions in high-acuity situations.
• Effective leadership and team facilitation skills with a child and family population.
• Clear, professional communication and conflict resolution skills.
• Knowledge of evidence-based treatment approaches for children, including group programming modalities.
• Crisis intervention and risk assessment expertise appropriate to school-age patients.
• Ability to balance clinical and operational priorities in a fast-paced, structured environment.

Nice To Haves

• IOP or PHP experience.
• Prior supervisory, lead, or floor management experience.
• Familiarity with CARF accreditation standards and California DHCS compliance requirements.

Responsibilities

• Provide real-time clinical guidance, supervision, coaching, feedback, and reflective supervision to therapists and behavioral health staff.
• Observe group sessions and milieu interactions to ensure fidelity to treatment standards and the program model.
• Lead case consultations and support complex clinical decision-making across the treatment team.
• Intervene directly in escalated, complex, or high-acuity clinical situations and lead or support crisis intervention and de-escalation.
• Collaborate with psychiatry, nursing, and program leadership during critical events and on treatment planning and patient outcomes.
• Ensure continuity and quality of care across admissions, discharges, and transitions.
• Maintain a safe, structured, and therapeutically appropriate environment for school-age patients.
• Ensure timely and accurate documentation of safety-related incidents and compliance with documentation requirements.
• Monitor clinical programming quality and consistency in accordance with CARF accreditation standards.
• Participate in peer review, clinical audits, and quality improvement initiatives.
• Identify clinical practice concerns and implement corrective actions in coordination with program leadership.
• Support onboarding and mentor new clinical team members, including pre-licensed clinicians.
• Model and reinforce evidence-based practice, professional ethics, trauma-informed care, accountability, and clinical standards.
• Oversee daily programming to ensure groups and services run on schedule for children ages 6–12.
• Monitor patient flow, including admissions, discharges, and transitions of care.
• Ensure appropriate staffing coverage, address operational gaps in real time, and resolve day-to-day issues affecting program function.
• Serve as the on-site clinical and operational lead during assigned shifts and communicate with program leadership about performance and program needs.
• Participate in multidisciplinary team meetings and case discussions and contribute to clinical program development and workflow improvements.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off, including vacation, sick leave, and holidays.
• CEU and continuing education support.
• Supervision hours available for qualifying clinicians building toward advanced licensure.
• Mileage reimbursement where applicable.
• Collaborative, mission-driven work environment within a CARF-accredited organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager