Clinical Manager

Care Synergy • Denver, CO

21d • Onsite

About The Position

The Clinical Manager role will oversee a dedicated clinical team supporting contracted facility partners. Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG). Facility Partnership Oversight Serves as primary clinical liaison with assigned facility partners. Builds and maintains strong working relationships with facility leadership and care teams. Participates in facility meetings, case reviews, and operational touchpoints as needed. Addresses service issues, concerns, and escalations in a timely and professional manner. Team Leadership & Operations Oversees a dedicated interdisciplinary team assigned to facility-based patients. Ensures workflows align with facility schedules, expectations, and care processes. Monitors productivity, responsiveness, and continuity of care. Coaches staff on professional boundaries and collaboration in facility settings. Quality, Growth & Compliance Supports census growth and retention within assigned facilities. Ensures compliance with hospice regulations, payer requirements, and organizational standards. Monitors documentation quality and care coordination. Supports regulatory surveys, audits, and facility inspections.

Requirements

• RN license required.
• Current Colorado RN license required.
• Valid Colorado state driver’s license and automobile insurance.
• Current CPR certification.
• Ability to lift/push/pull minimum of 30 lbs.

Nice To Haves

• Prior leadership or clinical experience in skilled nursing, assisted living, long-term care, or hospital settings.
• Experience serving as a primary liaison between organizations or departments.
• Experience supporting referral growth, admissions, or service line expansion.
• Familiarity with hospice regulations in facility-based care and survey processes.
• Hospice experience preferred.

Responsibilities

• Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).
• Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records.
• Oversees and monitors their teams’ EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.
• Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction.
• Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.
• Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship.
• Responsible for ensuring appropriate team/patient staffing ratios are maintained.
• Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.
• Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.
• Monitors and enforces compliance with all regulatory agencies governing patient care.
• Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.
• Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.
• Partners with the Finance Department to ensure the billing process is accurate and timely.

Benefits

• Two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
• Healthcare Benefits are effective on the 1st of the month following 30 days of employment
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs
• Mileage and Expense Reimbursement: Sixty-two and a half cents per mile
• Paid Mileage/Shift Diffs/Stipends

What This Job Offers

• Job Type: Full-time
• Career Level: Manager