Clinical Manager, 5C Acute Care Unit
About The Position
Reporting directly to the Director, Rehabilitative & Transitional Services, with accountability to the Program Chief & Medical Director, the Clinical Manager is an integral member of the Program’s leadership team. This role has responsibility for a team at our Mississauga site located in Mississauga. The unit is transitioning from a 41-bed Rehab unit to an Acute unit and as such, the successful candidate will need to demonstrate excellence in operational effectiveness; patient-centered design; and has a passion for leading workplace transformation within an interprofessional setting. In particular, we are seeking a dynamic leader who has a demonstrated history of achieving results; leading complex change and who can think critically and strategically in a fast-paced environment. Further, the successful candidate consistently demonstrates our values of compassion, excellence and courage when leading the delivery of an exceptional patient experience.
Requirements
- Regulated Health Professional in Ontario; Baccalaureate degree required; Master’s degree preferred (e.g. Health Administration, Leadership, Quality).
- Minimum five years of formal leadership experience in clinical operations, preferably in hospital rehab setting.
- Proven success in managing change and transforming workplace culture
- Ability to navigate ambiguity in a complex and fast-paced environment.
- Proven ability to manage multiple, competing priorities in fast paced healthcare setting.
- Demonstrated skills in financial management.
- Experience in building and sustaining a culture of continuous improvement.
Responsibilities
- Plan, coordinate and effectively manage resources within a newly developed acute care unit (e.g. financial, human, physical space, equipment and materials) in alignment with the Hospital’s strategic plan.
- Oversee the quality of care delivered by the interprofessional team in collaboration with the other leaders in the Program, and partners in Quality and Risk, Professional Practice and Human Resources.
- Accountable for patient flow and the effective management of patient transitions within and beyond the hospital.
- Recognize, assess and mitigate risks related to patient care and provider safety.
- Implement and monitor recommendations associated with patient safety incidents.
- Review, analyze and apply program performance data to support decision-making and continuous quality improvement.
- Responsible for overall target of achieving results related to improving patient experience, improving measurable quality outcomes, financial stewardship and provider/staff joy in work.
- Manage all aspects of employee relations including human resource planning; recruitment, performance management; coaching/mentoring and professional development.
- Manage unit specific aspects of patient relations including managing complaints, liaising with patient relations, communicating with patients and their families.
- Actively lead components of and support the overall execution of the Program work plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
