Clinical Manager (RN) NICU Full Time

Jupiter Medical Center•Lexington, MA

About The Position

The Clinical Manager (RN) for the NICU coordinates the unit’s supervisory and operational functions and oversees registered nurses, nursing aides, and unit secretaries. The manager delegates assignments, evaluates employee performance, keeps staff informed of specialty developments, and supports staff learning through coaching, mentoring, and discipline in accordance with Jupiter Medical Center policies. The role assists the Service Line Director with staffing, quality assurance, statistics, payroll, budgeting, and patient satisfaction monitoring through rounding and staff feedback. The Clinical Manager ensures evidence-based nursing practice and quality outcomes in accordance with professional nursing standards, the ANA Code of Ethics, the Florida Nursing Practice Act, and hospital and departmental policies. The manager is accountable for the quality of nursing services delivered by self and staff under their direction, including through quality assurance and performance improvement initiatives. The role collaborates with other disciplines to provide individualized patient care and encourages nurses to coordinate care with interdisciplinary teams. The position uses leadership practices to develop staff decision-making, communicate and monitor information shared with staff, and enforce hospital and personnel policies. The Clinical Manager may serve on hospital and Patient Care Services committees, teams, and work groups as requested, and performs other assigned duties. The role requires the ability to manage difficult situations and promote good patient outcomes while reducing overall cost of care.

Requirements

Graduate of an accredited school of professional nursing.
BSN degree required.
At least 2 years of NICU management experience.
A minimum of 4–5 years of clinical experience in a Level III unit.
Current RN licensure in the state of Florida.
BLS certification through the American Heart Association for Healthcare Providers.
NRP certification through the American Academy of Pediatrics.
National certification in the specialty within 2 years of hire.
Knowledge of community resources and general information about the healthcare system.
Strong organization, empathy, multitasking, prioritization, conflict management, and time-management abilities.
Excellent verbal and written communication skills, phone etiquette, computer skills, customer service skills, and negotiation skills.
Ability to handle difficult situations in a way that promotes patient outcomes while reducing facility cost of care.
Ability to work in a stressful environment, work independently, think critically, make sound decisions, remain detail-oriented and alert, and be self-motivated.
Ability to sit, stand, stoop, and walk for long periods; frequently assist with lifting patients and equipment; push or pull up to 20 pounds and carry or lift up to 20 pounds.
Complete annual Joint Commission mandatory education, in-service, health requirements, and new employee orientation attendance.
Participate in the TB/PPD Surveillance Program.
Maintain required professional licenses and certifications.

Nice To Haves

Master’s degree preferred.

Responsibilities

Coordinate supervisory and operational duties for the NICU.
Oversee registered nurses, nursing aides, and unit secretaries, and coordinate care with providers as needed.
Delegate assignments and tasks, evaluate employee performance, and keep staff current on specialty developments.
Evaluate learning and provide coaching, mentoring, and discipline in accordance with Jupiter Medical Center policies.
Assist the Service Line Director with staffing, quality assurance, statistics, payroll, budgeting, and patient satisfaction monitoring.
Monitor patient satisfaction through rounding and staff feedback.
Ensure nursing assessments, planning, diagnoses, implementation, evaluation, and modification of patient care use evidence-based practices.
Ensure quality outcomes and innovative practice in accordance with the Florida Nursing Practice Act and hospital and departmental policies.
Ensure clinical practice meets area competency requirements and be accountable for the quality of nursing services delivered by self and staff under the manager’s direction.
Participate in quality assurance and performance improvement initiatives.
Collaborate with other disciplines to provide optimal, individualized patient care and outcomes.
Encourage registered nurses to coordinate with interdisciplinary teams and other health team members.
Use and model current leadership techniques and theories, supporting staff decision-making and providing leadership in complex situations.
Monitor the effectiveness of information disseminated to staff and change it as needed.
Understand and enforce hospital and personnel policies and procedures.
Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
Perform other duties as assigned.