Clinical Manager

Serene Health•Schaumburg, IL

1d•$90,000 - $110,000•Hybrid

About The Position

Serene Health is seeking an experienced and motivated Clinical Manager to oversee behavioral health clinical operations within Illinois. The Clinical Manager will provide leadership, supervision, quality assurance oversight, and operational support to ensure high-quality patient care and compliance with organizational, state, and federal standards. This position plays a key role in supporting clinical staff, improving patient outcomes, ensuring documentation compliance, and strengthening overall program performance.

Requirements

Master's degree from an accredited college or university in psychology, marriage and family therapy, social work, or counseling.
Active Illinois clinical license required (LCSW, LCPC, LMFT, PsyD, PhD, or equivalent).
Minimum of 2+ years of behavioral health clinical experience.
Previous leadership or management experience required.
Strong knowledge of behavioral health documentation standards and compliance requirements.
Excellent communication, organizational, and leadership skills.

Nice To Haves

Experience with quality assurance and clinical auditing preferred.
Experience working with telehealth and multidisciplinary teams preferred.

Responsibilities

Oversee day-to-day clinical operations for behavioral health services within Illinois
Provide supervision, coaching, and support to therapists and clinical staff
Conduct quality assurance audits and ensure compliance with state, federal, CMS, and organizational standards
Review clinical documentation for accuracy, timeliness, and quality
Support staff onboarding, training, and ongoing clinical development
Assist with performance improvement initiatives and corrective action plans when needed
Provide management at our Northbrook, Schaumburg and / or Tinley Park locations.
Collaborate with operations, credentialing, billing, and leadership teams
Monitor productivity, patient engagement, and clinical outcomes
Ensure staff adherence to safety planning, crisis intervention, and reporting procedures
Support implementation and optimization of EMR/clinical platforms
Participate in meetings, audits, and leadership initiatives
See 15 clients per week through a combination of in-office and telehealth appointments.
Performs other duties as assigned

Benefits

Competitive salary based on experience and licensure
Professional development opportunities
Supportive and collaborative work environment
Medical, Dental, & Vision Benefits
Short & Long-Term Disability Benefits
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans
Flexible Spending Accounts
Employee Assistance Program (EAP)
401(K)
Paid Vacation and Sick Leave
Paid Holidays
Employee Referral Program
Company Discount Program