Clinical Manager, Specialty Departments

Ethos Veterinary Health•Austin, TX

3d•$65,000 - $85,000•Onsite

About The Position

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple positions across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine. We are seeking a Clinical Nurse Manager who will oversee key operations, manage staff schedules, coach and develop team members, delegate responsibilities, and actively contribute to patient care to ensure compassionate, high-quality treatment and accurate medical records. This role will cover the following departments: Medical & Radiation Oncology, Diagnostic Imaging, and Exam Assessment.

Requirements

Associate's degree (A. A.) in animal technology or Bachelor’s preferred along with current technical certification (RVT, CVT, LVT, CVA).
Relevant experience or equivalent combination of education and experience will be considered.
At least 5 years of experience working in veterinary clinical role.
At least 2 years of full-time work experience in a leadership role (lead, supervisor, manager).
Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Responsibilities

Serve as a positive role model and mentor for employees.
Hold regular one-on-ones with supervisors and staff; track and document performance.
Oversee annual performance appraisals, raises, and disciplinary actions in partnership with leadership/HR.
Facilitate departmental, leadership, and managerial meetings.
Create and manage staff schedules, ensuring adequate coverage and workflow efficiency.
Approve timesheets, PTO, and process payroll.
Address attendance/punctuality concerns and arrange coverage for absences.
Support recruiting: post jobs, interview candidates, oversee working interviews, extend offers, and coordinate onboarding/offboarding.
Review and update protocols, training manuals, and job descriptions.
Collaborate with managers and education teams to deliver consistent training programs.
Address client concerns, de-escalating when possible or escalating as needed.
Gather real-time feedback from doctors on workflows and patient care.
Maintain accurate employee records, forms, and documentation.
Track departmental goals, common errors, and KPIs to drive process improvements.