Clinical Manager/Office Manager - Psychiatry & Psychology Departments

Medical Associates • Dubuque, IA

92d • Onsite

About The Position

The Clinical Manager/Office Manager oversees the Psychiatry and Psychology Departments at the Dubuque Health Plaza in Dubuque, Iowa. The role manages staff, patient-care delivery, and related support activities while working with physicians, advanced practice providers, and staff to ensure quality care. Responsibilities include staff development, payroll, scheduling, budgeting, and compliance with clinic and regulatory guidelines. The manager also helps grow and develop the department and initiates and leads change.

The position coordinates quality patient care, which may include assisting with direct patient care. It also includes managerial, administrative, staffing, reporting, medical-records, business-office, and regulatory duties, as well as completing other assigned projects.

Requirements

• A degree in a related behavioral health field or business management; alternatively, an RN degree with active Iowa licensure and two years of clinic nursing experience; or at least five years of experience in a clinical management role.
• Associates or bachelor's degree in a related field from an accredited institution, or a business management degree with healthcare experience.
• Five to ten years of similar or related experience.
• Strong leadership skills and the ability to positively influence others and lead change.
• Strong organizational skills and follow-through.
• Flexibility to attend meetings as needed and openness to gaining new responsibilities.
• Openness to change and willingness to take on projects.
• A significant level of trust and diplomacy, tact, and courtesy in extensive personal contact with others; ability to motivate or influence others and foster sound relationships with outside entities.

Nice To Haves

• Management experience preferred.
• Business management experience is a plus.
• Positive, energetic personality.

Responsibilities

• Facilitate the organization and coordination of quality patient care within the department, potentially assisting with direct patient care.
• Prepare annual budgets, attend meetings, compile data, and prepare reports.
• Facilitate medical records management, results, data entry, and business-office activities, including establishing appropriate coding and charging mechanisms.
• Manage selection, training, development, performance evaluations, and performance issues for direct reports.
• Prepare schedules and assign work to ensure adequate staffing and a high level of patient service.
• Interpret and comply with regulations, policies, and procedures.
• Complete incident reports, evaluate equipment safety, manage credentialing in the area of responsibility, and enforce applicable CLIA regulations governing laboratory functions.
• Manage staff, payroll, scheduling, and compliance with clinic and regulatory guidelines.
• Help grow and develop the department and positively initiate and lead change.
• Complete other assigned projects and duties.

Benefits

• Single or family health insurance with discounted premium rates for wellness program participation.
• 401(k) with immediate matching of 50% on the dollar up to 7% of pay, plus additional annual profit sharing.
• Flexible paid time off program (29 days off per year).
• Medical and dependent care flexible spending accounts.
• Life insurance.
• Long-term disability coverage.
• Short-term disability coverage.
• Dental insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree