Clinical Manager, Emergency Department - Katy Hospital

Memorial Hermann Health System•Katy, TX

11d•Onsite

About The Position

This position is responsible for providing leadership to the department, overseeing daily operations, managing and developing departmental staff, collaborating with the interdisciplinary team in the delivery of patient care, utilizing the nursing process, and ensuring the delivery of quality care to patients. The Memorial Hermann Katy Hospital serves the Katy area and is known for its clinical expertise, patient-centered care, and leading-edge technology. The hospital is a 208-bed facility with a medical staff spanning 38 specialties, featuring a Chest Pain Center, a Level IV trauma center, and a 24/7 Pediatric Emergency Center. The Clinical Manager will oversee both the Main and Pediatric Emergency Rooms, managing approximately 90-95 employees. This role requires flexible availability to manage both day and night shift staff.

Requirements

Bachelor of Science in Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelor of Science in Nursing (BSN)
For clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a BSN is required at the time of hire or promotion
Current State of Texas license or temporary/compact license to practice professional nursing
Certified in Basic Life Support
Three (3) or more years experience in clinical area of practice
Minimum of one (1) year experience in a supervisory or management role
Clinical Manager II: additional two (2) years experience (3 years total) in supervisory or management job

Nice To Haves

Management experience is a plus, but not required.
Emergency Room experience highly preferred, but not required if experience as an RN in an acute care critical specialty.
Professional certification in clinical area or management preferred
Additional certifications may be required based on discipline and/or nursing unit requirements

Responsibilities

Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental calls, planning for continuity of care, serving in charge nurse role and providing direct patient care as needed.
Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.
Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
Considers the diverse needs of each patient through the entire continuum of care, provides and ensures the highest level of service according to established service standards and optimizes the patient experience.
Ensures adequate scheduling and staffing, recruits, retains, and develops staff, provides performance feedback, addresses issues as necessary, and provides input into staff performance reviews in a timely effective manner.
Adheres to all regulatory and Texas Board of Nursing standards.
Ensures safe care to patients, staffs and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
Other duties as assigned.