Clinical Liaison - Inpatient Rehab
About The Position
The Clinical Liaison will advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. This role serves as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, the liaison will also coordinate care plans with physicians and families. Additionally, they will facilitate patient transfers and address barriers to accessing specialized post-acute care. In this highly visible, challenging, and rewarding position, the Clinical Liaison assumes a leadership role, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals; educating staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, they will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.
Requirements
- Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
- Multi-state licensure required based on geographical territory.
- Demonstrated computer proficiency.
- Must exercise sound judgment in handling professional/confidential nature of health care sales.
Nice To Haves
- Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
- Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
- Proven track record in sales and marketing with a least one year experience in a related position preferred.
Responsibilities
- Creates target lists of contacts and decision makers in assigned hospitals.
- Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
- Demonstrates positive referrer satisfaction and account retention.
- Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
- Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
- Develops strategies to grow market share in core business lines in assigned hospitals.
- Creates quarterly goals and objectives and submits to supervisor.
- Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
- Assesses patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital.
- Manages the referral process.
Benefits
- Uncapped monthly bonus program
- Extensive orientation program
- Generous PTO and Paid Sick Time
- Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings
- Company-matching 401(k) retirement plan
- Life and disability protection
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
