Clinical Liaison - Inpatient Rehab

Baylor Scott and White Institute for Rehabilitation - Temple • Temple, TX

1d • Onsite

About The Position

Baylor Scott and White Institute for Rehabilitation - Temple is seeking a Clinical Liaison (RN, PT, OT, SLP) for a Full-Time position. This role is crucial for building the hospital culture from the start as one of the very first team members at the newest Inpatient Rehabilitation Hospital in Temple. Clinical Liaisons are highly competent nurses and therapists who understand the business side of healthcare. They work in local acute care hospitals, educating patients and families on the goals of medical rehabilitation, assessing patients to determine individual care needs, reviewing medical records, and meeting with hospital teams to coordinate safe and timely transfers to our rehabilitation hospitals. CLs build strong relationships that help to build business through an increase of referrals and admissions.

Requirements

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
• Multi-state licensure required based on geographical territory.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with at least one year experience in a related position preferred.

Responsibilities

• Assume a leadership role, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals.
• Educate staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital.
• Assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital.
• Manage the referral process.
• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships, provide excellent customer service, and educate referral sources on services provided by the hospital.
• Demonstrate positive referrer satisfaction and account retention.
• Educate potential patients and families on acute rehabilitation and benefits of program(s).
• Distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
• Develop strategies to grow market share in core business lines in assigned hospitals.
• Create quarterly goals and objectives and submit to supervisor.
• Work with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

• Uncapped monthly bonus program
• Extensive orientation program
• Generous PTO and Paid Sick Time
• Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings
• Company-matching 401(k) retirement plan
• Life and disability protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed