Clinical Liaison

Select Medical • Akron, OH

13h • Onsite

About The Position

Clinical Liaison (RN, OT, PT, or SLP) Cleveland Clinic Rehabilitation Hospital, Edwin Shaw (A joint venture partnership between Select Medical & Cleveland Clinic) Select Specialty Hospital - Akron This Clinical Liaison will help guide patients to our acute inpatient rehabilitation and critical illness recovery hospitals. This highly visible, challenging and rewarding position will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Requirements

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
• Multi-state licensure required based on geographical territory.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.

Responsibilities

• Creates target lists of contacts and decision makers in assigned hospitals.
• Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s).
• Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals.
• Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
• Advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs.
• Serve as a resource for healthcare professionals by fostering relationships within medical facilities.
• Coordinate care plans with physicians and families.
• Facilitate patient transfers and address barriers to accessing specialized post-acute care.
• Assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Benefits

• Uncapped monthly bonus program
• Extensive orientation program
• Generous PTO and Paid Sick Time for full-time team members
• Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Company-matching 401(k) retirement plan
• Life and disability protection for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed