Clinical Liaison – Home Care

HouseWorks Home Care•Waltham, MA

5d•$85,000 - $100,000•Onsite

About The Position

HouseWorks is a mission-driven organization dedicated to improving the lives of seniors as they age. With over 20 years of experience, they have built a strong foundation and are committed to client service excellence, caregiver engagement, technological innovation, and growth in new markets. They provide seniors and their families with a comprehensive, vetted, and coordinated in-home service network that is high-touch, tech-enabled, compassionate, and well-managed. The home healthcare industry is experiencing significant growth as the baby boomer generation ages and the home becomes the primary location for care due to consumer demand for convenience and lower-cost solutions.

Requirements

3-5 years of measured success in Sales and Marketing
Experience working with a CRM system
A self-starter with a strong work ethic and a desire to succeed
Strong verbal and written communication skills
A sense of urgency to convert leads and solve complex problems
Ability to collaborate effectively with internal and external stakeholders
Valid drivers license and reliable transportation
A bachelor’s degree or equivalent experience

Nice To Haves

Preferred experience in Home Health, Home Care or Hospice preferred

Responsibilities

Conducting all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client/family consultations, and ensuring timely follow-up
Crafting quarterly business plans to align with growth objectives
Meeting and surpassing admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territory
Demonstrating empathy while understanding the needs of potential clients, while effectively communicating the benefits of our non-medical home care services and addressing objections
Maintain all sales activities using CRM software
Collaborating daily with Intake and Case Management teams to streamline care coordination and client admissions
Adhering to established sales and marketing strategies while receiving constructive feedback for continuous enhancement
Work with sales and marketing management on initiatives focused on customer creation and relationship building
Monitoring competitor activities and market trends to inform strategic decision-making
Representing the company as a knowledgeable resource for Home Care services in a professional manner
Perform other duties as assigned