Clinical Learning Specialist - CTS

Group Health Cooperative of South Central Wisconsin•Madison, WI

13d•Hybrid

About The Position

Would you like to work at an organization that is committed to fostering a caring and compassionate environment while supporting high quality patient care through technical, clinical, and administrative tasks? Join our team and receive training, resources, competitive pay, and exceptional benefits including free parking at all our locations! Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.

Requirements

Current license or certification to practice as a Licensed Practical Nurse (LPN), Emergency Medical Technician (EMT) or Medical Assistant (MA) in the State of Wisconsin required.
Minimum of five (5) years of relevant experience as a LPN, EMT or MA including teaching and/or leadership experience.
Employee is expected to provide personal transportation.
Possession of a valid, Wisconsin driver license if the employee is operating a motor vehicle.
Effective written and verbal communication skills required.
Knowledge and proficiency with English punctuation, grammar and spelling required.
Knowledge of and ability to effectively use or learn computer software programs such as MS Office including word processing, spreadsheet, email, and presentation programs such as PowerPoint.
Knowledge of or ability to learn and effectively use various healthcare related systems software.
Knowledge of or ability to learn the major business operations of a managed care organization or business operations of a staff model clinic organization.
Knowledge of and ability to apply project planning and project management practices and principles.
Effective planning and communication skills required.
Orientation to detail required.
Ability to work independently required.
Ability to maintain organizational, personnel related and patient confidentiality required.
Knowledge of or ability to learn HIPAA privacy requirements.
Ability to learn and adhere to OSHA standards and other patient care protocols required.
Ability to work effectively with all levels of an organization while providing excellent customer service required.
Ability to be culturally sensitive and work with diverse populations.
Ability to manage multiple priorities required.
Commitment to meeting deadlines required.
Evening and weekend availability to provide appropriate training required.
Ability to use a keyboard.
Ability to see at near, mid and far range required.
Ability to speak and hear in person and on the telephone required.
Ability to sit a majority of the work day and stand, lift, bend, and stretch occasionally required.

Nice To Haves

Preferably, this experience will include both technical/systems training as well as non-technical training classes (e.g. customer service skills).
Experience in performing technical and/or professional level nursing education (e.g. training and competency testing, nursing policies and procedures, and performing in-services) and designing educational/training materials is preferred.
Knowledge of the principles and practices used in healthcare clinical operations preferred.
Experience with Epic systems is desirable but not required.

Responsibilities

Ability to travel to various work sites.
Ability to obtain or possession of relevant certifications required to provide training. These may include, but are not limited to: Healthcare Provider CPR/AED certification, Epic Care and Nurse Triage.
Ability to coach, mentor, and develop and provide educational programs in support of new and existing employees.
Ability to develop and prepare educational materials.
Ability to apply project planning and project management practices and principles.
Ability to work independently.
Ability to maintain organizational, personnel related and patient confidentiality.
Ability to learn and adhere to OSHA standards and other patient care protocols.
Ability to work effectively with all levels of an organization while providing excellent customer service.
Ability to be culturally sensitive and work with diverse populations.
Ability to manage multiple priorities.
Commitment to meeting deadlines.
Ability to use a keyboard.
Ability to see at near, mid and far range.
Ability to speak and hear in person and on the telephone.
Ability to sit a majority of the work day and stand, lift, bend, and stretch occasionally.