Clinical Lead

Smile Doctors • Lubbock, TX

3d • Onsite

About The Position

Smile Doctors is seeking a Clinical Lead to join their growing team. This role focuses on ensuring a positive patient experience and smooth clinic operations. The Clinical Lead works under the direction of an Orthodontist, adhering to company policies and state dental laws. They will lead, support, coach, and develop clinical team members, assign daily and monthly clinical tasks, and resolve issues impacting patient care and operational efficiency. The role involves managing the remote monitoring dashboard, ensuring compliance with OSHA, HIPAA, and State Dental Board regulations, and performing final checks on patients to maintain the schedule and patient flow.

Requirements

• High School Diploma or equivalent required
• Demonstrated proficiency as an Orthodontic Clinician II role or external equivalent
• Dental Assistant certification if required by state Dental Board
• Radiography certification if required by state Dental Board
• CPR certification if required by state Dental Board

Nice To Haves

• Minimum of one year of experience in Clinician II role preferred
• Ability to set priorities regarding patient care, manage full schedules and multi-task
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Responsibilities

• Assists with ensuring a positive patient experience and smooth flow of operations within the clinic.
• Under the direction and supervision of an Orthodontist, strictly adheres to company policies, state dental laws, rules, and regulations.
• Leads, supports, coaches, and develops clinical team members
• Responsible for assigning daily & monthly clinical tasks
• Resolves any issues which may impact patient care and operational efficiencies
• Maintains smooth clinical flow
• Assists in placing and removing orthodontic appliances
• Performs accurate and efficient procedures to maintain the schedule and patient flow
• Performs final checks on patients and leads patient flow
• Manages remote monitoring dashboard including review/triage patient scans, direct patient messages and triage notifications
• Ensures compliance with OSHA, HIPAA and State Dental Board regulations

Benefits

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED