Clinical Laboratory Team Lead

Labcorp•Holyoke, MA

9d•Onsite

About The Position

Labcorp is seeking a Clinical Laboratory Team Leader to join their team at their lab in Holyoke, MA. This role is responsible for the day-to-day operation, monitoring, and basic troubleshooting of the Inpeco total laboratory automation (TLA) system. The Team Leader ensures smooth specimen flow, system uptime, and compliance with quality, safety, and regulatory standards. This role serves as the first point of response for automation-related issues and collaborates closely with laboratory staff, engineering, and IT to maintain efficient operations.

Requirements

Associate’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Associate’s degree that meets local regulatory (CLIA & State) requirements
Minimum 3 years of experience as a Technologist/Technician
Understanding of laboratory operations as well as policies and procedures
Proficient with Laboratory Information Systems and Microsoft Office
Strong communication skills; both written and verbal
High level of attention to detail with strong organizational skills
Proficient problem-solving, trouble-shooting, time management, and prioritization skills
Effective teamwork and adaptability to changing workflows and system upgrades
Ability to work in a fast-paced environment and handle the physical requirements of the position

Nice To Haves

Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
ASCP and AMT Certification
Familiarity middleware or automation control software
Prior experience with Inpeco or similar laboratory automation systems

Responsibilities

Assist with the day to day operations of the Core Lab
Operate and monitor the automation line to ensure continuous, efficient specimen processing
Send daily, weekly and monthly productions reports to management
Assist with the training of new hires and the development of current employees
Keep supervisor informed of group progress, problems, employee performance and any significant factors affecting assigned responsibilities
Determine the acceptability of specimens for testing according to established criteria
Perform routine and complex technical procedures and functions according to SOPs
Load, unload, and manage samples, consumables, and carriers within the system
Verify correct specimen routing, labeling, and system tracking
Respond to system alerts, alarms, and workflow interruptions
Perform first-level troubleshooting of mechanical, robotic, and software-related issues
Clear jams, misroutes, and minor mechanical faults according to SOPs
Execute routine daily, weekly, and monthly maintenance tasks (cleaning, inspections, calibrations)
Document system events, downtime, corrective actions, and maintenance activities
Communicate system status, delays, or issues clearly and promptly, and escalate unresolved issues to service providers and supervisors
Coordinate with laboratory technologists to align automation workflow with testing priorities
Work closely with service engineers during service visits
Monitor, operate and troubleshoot instrumentation to ensure proper functionality
Prepare, test and evaluate new reagents or controls
Report accurate and timely test results in order to deliver quality patient care
Perform and document preventive maintenance and quality control procedures
Identify and replenish testing bench supplies as necessary
Assist with processing of specimens when needed
Maintain a safe work environment and wear appropriate personal protective equipment
Follow all laboratory SOPs, safety protocols, and regulatory requirements
Participate in audits, validations, and continuous improvement initiatives