Clinical Laboratory QC Specialist

Abbott•Madison, WI

20h•Onsite

About The Position

The Clinical Laboratory QC Specialist functions within the Technical Laboratory under the direction of the Supervisor, Clinical Laboratory Quality Control, the Quality Control Lead, or their designee. In this role, the Clinical Laboratory QC Specialist supports daily quality control (QC) operations by ensuring activities are conducted efficiently and effectively. The position collaborates with laboratory leadership to anticipate, identify, and resolve issues affecting quality control processes and operational efficiency. Under the guidance of the QC Supervisor, the Clinical Laboratory QC Specialist works cross-functionally with departments including Materials Management, Technical Services, and Laboratory Systems Development to maintain adequate reagent inventory and identify quality- and reagent-related concerns. Additionally, the Clinical Laboratory QC Specialist assists QC Leadership with process improvement initiatives and supports bench testing activities for up to 50% of working time.

Requirements

Bachelor’s degree in chemical, biological, or clinical laboratory sciences or medical technology from an accredited institution.
For a degree not one of those listed above: 90 semester hours which must include 16 semester hours in chemistry (6 of which must be in inorganic chemistry); 16 semester hours in biology courses and 3 semester hours of math.
2+ years of experience in a laboratory setting
1+ years of experience performing, reviewing, and understanding quality control on a routine basis.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Exhibit strong written and verbal communication skills with exceptional attention to detail.
Uphold company values of accountability, innovation, integrity, quality, and teamwork.
Maintain regular and reliable attendance.
Ability to lift and move up to 40 pounds.
Ability to walk, bend, and reach throughout the workday.
Ability to sit and stand for extended periods.
Ability to use hands for grasping, pinching, turning, and reaching activities.
Ability to operate laboratory equipment, computers, telephones, keyboards, and mice.
Adequate vision, hearing, speaking ability, and manual dexterity to perform essential job functions.
Ability to manage multiple priorities in a fast-paced laboratory environment.
Ability to comply with all applicable personal protective equipment (PPE) requirements.

Nice To Haves

1+ years of molecular diagnostic laboratory experience.
3+ years of relevant experience within a technical laboratory
Work overtime, evenings, weekends, or alternate schedules as needed.
Ability to travel between laboratory locations as needed.

Responsibilities

Perform all assigned duties in accordance with established laboratory policies, procedures, and regulatory requirements.
Execute daily QC scripts using statistical software and review generated QC data.
Identify quality control issues, errors, and trends, and promptly communicate findings to the QC Specialist II and other QC team members.
Assist with investigations of quality control issues, errors, and trends as needed.
Assist in the preparation of monthly quality control reports.
Perform validation, verification, and performance studies under the guidance of QC leadership.
Collect and compile validation, verification, and study data for review.
Participate in the review and interpretation of validation, verification, and study results.
Support QC Supervisors, QC Leads, and QC team members in maintaining laboratory turnaround times.
Escalate concerns and assist in answering technical questions from laboratory personnel and other stakeholders, as appropriate.
Prepare QC materials, proficiency testing samples, patient specimens, and other sample types for analysis, including analyzer-to-analyzer and lot-to-lot comparison studies.
Ensure sample suitability and compliance with established laboratory guidelines.
Assist in troubleshooting failed proficiency testing events when required.
Maintain adequate inventory levels of laboratory reagents and supplies.
Monitor inventory status and promptly communicate potential shortages or issues to QC leadership.
Partner with cross-functional teams to resolve reagent-related concerns and support continuous laboratory operations.
Collect instrument performance qualification data and prepare summary reports.
Support instrument verification, validation, and ongoing performance monitoring activities.
Assist with training and knowledge transfer regarding laboratory procedures, methodologies, instrumentation, and policy updates.
Provide technical guidance, demonstrations, and instruction to laboratory staff, new employees, students, residents, clients, and other stakeholders as appropriate.
Contribute to the development, review, revision, and implementation of laboratory procedures and documentation.
Remain informed of procedural updates and provide constructive feedback to support continuous improvement.
Maintain ethical standards in all laboratory testing activities and professional interactions.
Comply with the organization's Quality Management System (QMS) and all applicable regulatory requirements.
Demonstrate knowledge of laboratory regulations and quality standards.
Maintain effective communication with team members and cross-functional departments.
Respond to stakeholder requests professionally, accurately, and in a timely manner.
Demonstrate professionalism, adaptability, and a positive attitude in all workplace interactions.