CLINICAL LABORATORIES MANAGER (50080426)

HHC•Indianapolis, IN

About The Position

The Manager, Clinical Laboratories oversees the operations of four CLIA clinical laboratories within the Marion County Public Health Department. The role manages laboratory staff, ensures compliance with regulatory standards, and develops policies and procedures to improve laboratory efficiency and quality. The manager coordinates staff training, establishes performance metrics, and collaborates with public health officials to support community health initiatives. The position must meet the requirements to serve as Technical Supervisor under 42 CFR 493.1451 for bacteriology, microbiology, virology, syphilis serology, general immunology, toxicology, and parasitology. Responsibilities include administrative and technical oversight, staff training and competency assessment, procedure and SOP management, performance monitoring, inventory management, and collaboration on public health initiatives and emergency response.

Requirements

Master’s degree in chemistry, biology, microbiology, medical technology, or public health.
Three to five years of supervisory experience in a clinical laboratory setting.
Five to eight years of technical laboratory experience.
Medical Technologist certification (ASCP or AMT), Clinical Laboratory Technologist certification (NCA), or equivalent certification.
Meet the qualifications and certification requirements for a Technical Supervisor under 42 CFR §§ 493.1449 and 493.1451.
Extensive understanding of microbiology, molecular biology, hematology, and chemistry principles.
In-depth knowledge of laboratory accreditation standards and CLIA regulatory guidelines.
Strong leadership skills and ability to mentor and develop staff.
Excellent problem-solving and decision-making abilities.
Effective communication skills for working with internal teams and external stakeholders.
Ability to work primarily in a laboratory setting with exposure to hazards, stand for long periods, and lift supplies up to 35 pounds.

Nice To Haves

Familiarity with laboratory information management systems (LIMS).
Familiarity with quality-control measures and safety protocols.
Understanding of laboratory budgeting and resource management.
Strong familiarity with laboratory software applications, data analysis tools, and modern laboratory equipment.

Responsibilities

Supervise daily clinical laboratory operations, including testing, workflow, and staffing.
Hire, train, schedule, and evaluate laboratory staff.
Ensure compliance with laboratory policies, procedures, and regulations.
Oversee test performance and review test results, quality-control data, and instrument logs.
Oversee testing and approval of new testing methods, reagents, and tools.
Investigate and resolve technical problems and equipment failures, and document corrective actions.
Approve quality-control data, identify trends, improve processes, and maintain required laboratory records.
Ensure participation in proficiency-testing programs, evaluate results, and take action when necessary.
Approve and track equipment maintenance schedules, including calibration and service checks.
Train staff in testing procedures, safety measures, and quality systems; assess and document staff competency.
Ensure staff follow Standard Operating Procedures and regulations.
Develop, update, and maintain technical procedures and SOPs aligned with manufacturer recommendations, best practices, and regulatory standards.
Establish and monitor laboratory performance indicators, analyze performance data, and implement strategies to improve efficiency and service quality.
Ensure materials and equipment are ordered and inspected, and maintain accurate supply inventories.
Collaborate with public health officials, healthcare providers, and MCPHD divisions to support public health initiatives and laboratory services.
Work with cross-functional teams to align laboratory objectives with health department goals.
Participate in public health emergency preparedness exercises and emergency response as directed.
Participate in at least two H.O.P.E. events totaling at least eight hours annually.
Perform other duties as needed to support departmental and organizational goals.