Clinical Lab Operator I

Natera • Austin, TX

5d

About The Position

The Clinical Lab Operator I assists with analyzing patient specimens and keeping laboratory equipment in good operating condition. The role follows laboratory standard operating procedures and good laboratory practices, maintains a clean and organized workspace, and supports accurate and timely laboratory operations. The operator communicates with team members and other departments, helps teammates complete daily work, and provides guidance to new team members.

The position also involves handling protected health information (PHI) in paper and electronic formats and using technology to access it. The employee must complete HIPAA/PHI privacy, general policies and procedure compliance, and security training within the first 30 days of hire, maintain current Natera training status, and pass a post-offer criminal background check.

Requirements

• BS/BA in a biological science or a related field.
• 0–2 years of industry-related experience.
• Excellent interpersonal, communication, computer, and technical skills.
• Excellent oral and written communication skills.
• Word processing and data management skills.
• Ability to work well in a group.
• Ability to discern color visually or evaluate cellular morphology when applicable, and pass the applicable screening assessment.

Responsibilities

• Assist in testing patient samples according to standard operating procedures.
• Meet applicable performance metrics for the role.
• Maintain current knowledge of laboratory methods performed.
• Provide guidance to new team members.
• Follow good laboratory practices by maintaining a clean and organized workspace.
• Complete training and other deadlines on time.
• Recognize, escalate, and troubleshoot equipment malfunctions and common processing errors according to laboratory standard operating procedures.
• Recognize, document, and escalate laboratory protocol deviations to the lead or supervisor.
• Communicate with the team and other departments using various platforms, including email.
• Provide feedback to the lead or supervisor about day-to-day schedules and tasks.
• Assist teammates in completing daily tasks.
• Maintain equipment and instruments in good operating condition, including calibration and expiration-date checks.
• Maintain sufficient inventory of laboratory materials, supplies, and equipment.
• Participate in continuous improvement projects, including TAG and 5S.
• Conduct oneself professionally and adhere to departmental expectations.
• Handle PHI in paper and electronic form and use technologies to access it as needed for the job.
• Complete required HIPAA/PHI privacy, general policies and procedure compliance, and security training no later than the first 30 days of hire.
• Maintain current status on Natera training requirements.
• Pass a post-offer criminal background check.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level