Clinical Lab Manager (Transfusion Services), Full Time, Days

Jackson Health•Miami, FL

About The Position

The Clinical Lab Manager manages human and material resources to deliver laboratory outcomes that reflect the philosophy of quality and excellence. The position has a significant role in administering or preparing departmental or organizational budgets. It oversees laboratory operations, staffing, quality control, equipment and supplies, licensing and accreditation, and laboratory IT systems and projects. The role also supports implementation and validation of tests, performance analytics, staff training, and reference laboratory interfaces.

Requirements

Generally requires 5 to 7 years of related experience.
Management experience is required.
Bachelor's degree in a related field is required.
Valid license or certification is required as needed, based on the job or specialty.
Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively orally and in writing.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound and independent judgment.
Knowledge and skill in using job-appropriate technology and software applications.

Responsibilities

Review and update work-area procedure manuals annually.
Ensure employee performance evaluations are completed and presented by their due dates.
Develop innovative approaches to improve work-area performance and environment.
Maintain scheduled and unscheduled communication with supervisors and subordinates.
Ensure equipment is maintained and supplies are properly inventoried.
Conduct regular staff meetings for information sharing, problem solving, coordination, and feedback.
Assess laboratory adherence to turnaround and reporting times monthly and when specific problems arise, and take corrective action as appropriate.
Review quality control for work performed and document problems and corrective actions.
Recommend and assist with implementation of new equipment and test methodologies.
Act on recommendations for improvement.
Monitor service indicators to identify and correct poor performance and service.
Provide departmental orientation and job training to confirm staff members can meet job expectations.
Motivate staff and foster teamwork.
Review and edit employee payroll promptly and accurately.
Maintain knowledge of licensing and accreditation requirements and standards and incorporate them into laboratory operations.
Prepare and submit applications, surveys, reports, records, forms, and renewal questionnaires required to maintain or renew licensure and accreditation.
Maintain complete files of correspondence.
Prepare for and assist agency inspectors during on-site inspections.
Coordinate laboratory supervisors' IT tickets with the JHS IT department and ensure timely completion.
Apply project-management knowledge to lead laboratory IT meetings and projects.
Ensure JHS laboratories complete test validation according to protocols.
Create validation checklists for new tests and modifications to existing tests.
Work with different laboratory middleware systems to lead implementation and ongoing maintenance.
Serve as a liaison to central JHS IT to facilitate laboratory IT projects.
Work with decision support to create performance analytics reports for laboratory directors and supervisors.
Maintain CAP LIS policies and procedures in Medialab.
Assist in training new staff to operate laboratory computer systems.
Review and manage reference laboratory interfaces and ensure timely requests for modifications to existing tests.
Perform other related job duties as assigned.