Clinical Lab Associate III, Pre-Analytical

Abbott•Madison, WI
•Onsite

About The Position

The Senior Clinical Lab Associate, Specimen Processing performs day-to-day operations of the Specimen Processing Department, including lab productivity and process-line support, exception handling, lab maintenance, and lab logistics. Responsibilities may include leading production workflow and automation troubleshooting; resolving advanced sample problems; conducting sample storage audits and troubleshooting; performing advanced automation maintenance; monitoring production reports and progress toward goals; supporting employee feedback and redirection; reviewing and editing standard operating procedures; and leading team meetings. The role follows laboratory policies and procedures and maintains accurate data reporting to ensure consistent execution of Specimen Processing. It supports the mission and vision of Exact Sciences Laboratories and helps ensure the department operates effectively. Work is performed under the guided direction of the Specimen Processing Supervisor or designee. The listed schedule is Saturday through Monday, 6 a.m. to 6:30 p.m.

Requirements

  • High school degree or General Education Diploma.
  • Must be 18 years of age or older.
  • At least 2 years of experience working in a laboratory, medical, or high-throughput environment.
  • At least 1 year of experience leading, mentoring, and/or coaching others, with or without direct reports.
  • General knowledge and understanding of CAP, GLP, GDP, CLIA, New York State Department of Health (NYSDOH), and HIPAA.
  • Intermediate knowledge and experience using internet navigation, email, and Microsoft Office Suite.
  • Demonstrated ability to perform the essential duties of the position, with or without accommodation.
  • Authorization to work in the United States without sponsorship.
  • Ability to work in a fast-paced team environment, adapt to changing workloads and circumstances, and respond quickly to new information.
  • Strong critical-thinking and decision-making skills in a fast-paced environment.
  • Effective verbal and written communication skills with all levels of the organization.
  • Strong listening, attention-to-detail, organization, and prioritization skills.
  • Ability to lift and move up to 40 pounds for approximately 25% of a typical working day; work seated for approximately 50% and standing for approximately 50%; and use a mobile device, tablet, or computer and/or type for approximately 75% of a typical working day.
  • Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand or arm, reach above shoulder height, and perform repetitive motions.
  • Ability to tolerate handling bodily fluids and solids and potential exposure to hazardous materials, tissue specimens, and instruments with moving parts, heating, and freezing elements.
  • Ability and means to travel to and work at other sites within the same city as needed.

Nice To Haves

  • Associate or bachelor’s degree in Life Sciences, Physical Sciences, or a related field.
  • At least 3 years of experience in a clinical laboratory or 2.5 years in a Cologuard Clinical Lab.
  • At least 1 year of experience leading a team of direct reports, or 2 or more years of experience leading, mentoring, and/or coaching others without direct reports.
  • Experience troubleshooting automation and performing instrument maintenance.
  • Lean experience, such as Kaizen, Kanban, root cause analysis, and countermeasure implementation.

Responsibilities

  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain documentation of problems and resolutions in accordance with Good Documentation Practices (GDP).
  • Work with leadership to develop department goals aligned with organizational priorities.
  • Work with leadership to identify and progress on individual development goals aligned with organizational priorities.
  • Support operational initiatives, including quality and process improvements, SOP development, department inspections, and audits.
  • Assist and support the Clinical Lab Training Department by reviewing department-specific training materials, identifying training needs and resources, and providing training as needed.
  • Complete mandatory training assignments and annual competencies within established timelines.
  • Handle and dispose of specimens according to standard precautions and applicable safety policies.
  • Comply with laboratory and safety regulations.
  • Support employee engagement initiatives and activities to maintain and improve team morale.
  • Communicate and manage change effectively.
  • Perform day-to-day specimen processing operations, including lab productivity and process-line support, exception handling, lab maintenance, and lab logistics.
  • Lead production workflow and automation troubleshooting; resolve advanced sample problems; conduct sample storage audits and troubleshooting; and perform advanced automation maintenance.
  • Monitor production reports and progress toward goals; support employee feedback and redirection; review and edit SOPs; and lead team meetings.
  • Maintain regular and reliable attendance and demonstrate professionalism, inclusion, self-motivation, and results-focused conduct.
  • Flex hours and work nights and/or weekends as needed, and work overtime as needed.
  • Lift and move up to 40 pounds; work seated and standing; use mobile devices, tablets, or computers and perform typing; perform grasping, pinching, turning, reaching, and repetitive motions; and comply with applicable PPE requirements.
  • Tolerate handling bodily fluids and solids and potential exposure to hazardous materials, tissue specimens, instruments with moving parts, and heating and freezing elements.
  • Travel to and work at other sites within the same city as needed.
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