Spec, Clinical Integration

Baxter • Raleigh, NC

1d • Remote

About The Position

The Clinical Integration Specialist provides clinical and technical expertise, best-practice standards, and professional support for Sales and Services engagements involving Baxter Care Communications digital health products. The role partners internally with Sales, Clinical Solutions, Project Managers, and Services and Support, and works with customer clinical and technical staff to design and implement solutions. The position reports to the Clinical Integrations Manager and is 100% remote, with up to 80% travel, including overnight travel.

The specialist supports customer clinical integration consulting programs from assessment through implementation, including clinical assessment documentation, alarm management middleware settings, and nurse call configurations. The role also contributes to team mentorship and onboarding, product and technical development, quality practices, and continuous improvement while maintaining awareness of healthcare trends and technical developments.

Requirements

• Degree or certification in Business, IT, Project Management, Clinical Informatics, or related experience.
• Ability to articulate, design, and successfully implement clinical technology.
• Ability to facilitate change management to enhance adoption of Baxter Care Communication programs.
• Excellent written and verbal presentation skills and ability to develop written content with little direction.
• Experience with Microsoft Office suite.
• Ability to work in a team or independently and make clinical consulting decisions without guidance.
• Strong conflict resolution skills, including negotiation and influencing abilities.
• Good problem-solving and analytical skills to understand customer clinical issues and define how IT solutions can address them.
• Experience with standards development based on healthcare industry trends.
• Ability to respond promptly and efficiently to changes in priorities, demands, timelines, and scope using analytical and problem-solving techniques.
• Ability to prioritize and execute tasks effectively in a high-pressure environment.
• Customer-minded approach, with active evaluation and improvement of the customer experience.
• Willingness to travel up to 80%, including overnight travel.

Nice To Haves

• Clinical experience in an acute care hospital environment is preferred.

Responsibilities

• Collaborate with team members to develop accurate clinical assessment documents for customer-facing integration, alarm management middleware, and nurse call engagements.
• Consult on and configure alarm management middleware settings and nurse call configurations based on the clinical design workbook.
• Manage multiple simultaneous projects from assessment through implementation for clinical integration consulting programs.
• Interface with all levels of customer organizations and coordinate technical information and healthcare ecosystem requirements.
• Assist team members with tasks needed to deliver clinical integration consulting programs.
• Support mentorship, continuous skill building, and onboarding activities within Clinical Operations.
• Interact with customers daily through in-person, phone, and web conference activities.
• Provide input to product management, market planning, and technical development of Clinical Solutions.
• Incorporate quality and continuous improvement into job performance and adhere to and provide training on Baxter QMS policies and procedures.
• Maintain an up-to-date understanding of healthcare trends and technical developments.

Benefits

• Medical and dental coverage starting on day one
• Basic life insurance
• Accident insurance
• Short-term disability insurance
• Long-term disability insurance
• Business travel accident insurance
• Employee Stock Purchase Plan with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan with employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program
• Childcare benefits
• Annual incentive bonus

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed