Spec, Clinical Integration

Baxter International Inc.•Raleigh, NC
•$72,000 - $99,000•Remote

About The Position

The Clinical Integration Specialist provides clinical and technical expertise, best-practice standards, and professional skills to support Sales and Services engagements for Baxter Care Communications digital health products. The role partners internally with Sales, Clinical Solutions, Project Managers, and Services and Support, and works with customer clinical and technical staff to design and implement solutions. It reports to the Clinical Integrations Manager and is 100% remote, with up to 80% travel, including overnight travel.

Requirements

  • Degree or certification in Business, IT, Project Management, Clinical Informatics, or related experience.
  • Ability to articulate, design, and successfully implement clinical technology.
  • Ability to facilitate change management to enhance adoption of Baxter Care Communication programs.
  • Excellent written and verbal presentation skills and ability to develop written content with little direction.
  • Experience with Microsoft Office.
  • Ability to work in a team or independently and make clinical consulting decisions without guidance.
  • Strong conflict resolution skills, including the ability to negotiate and influence others.
  • Problem-solving and analytical skills to understand customer clinical issues and define how IT solutions can address them.
  • Experience with standards development based on healthcare industry trends.
  • Ability to respond promptly and efficiently to changing priorities, demands, timelines, and scope using analytical and problem-solving techniques.
  • Ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Customer-minded approach, including actively evaluating and improving the customer experience.

Nice To Haves

  • Clinical experience in an acute care hospital environment.

Responsibilities

  • Collaborate with team members to develop accurate clinical assessment documents for customer-facing integration, alarm management middleware, and nurse call engagements.
  • Consult on and configure alarm management middleware settings and nurse call configurations based on the clinical design workbook.
  • Manage multiple simultaneous projects from assessment through implementation for clinical integration consulting programs.
  • Interface with all levels of customer organizations and coordinate technical information and healthcare ecosystem requirements.
  • Assist team members with tasks required to deliver clinical integration consulting programs.
  • Support mentorship, continuous skill building, and onboarding within Clinical Operations.
  • Interact with customers daily through in-person, phone, and web conference activities.
  • Provide input to product management, market planning, and technical development of Clinical Solutions.
  • Incorporate quality and continuous improvement into job performance and adhere to and train others on Baxter's QMS policies and procedures.
  • Maintain an up-to-date understanding of healthcare trends and technical developments.

Benefits

  • Medical and dental coverage beginning on day one.
  • Basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
  • 401(k) Retirement Savings Plan with employee contributions and company matching.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
  • Family and medical leaves of absence and paid parental leave.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program.
  • Childcare benefits.
  • Annual incentive bonus.
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