Clinical Intake Coordinator

Guardian Recovery•Portland, OR

2d•$60,000 - $80,000•Remote

About The Position

The Master’s level Clinical Intake Coordinator role focuses on managing and optimizing clinical intake operations for the virtual programming team. This position ensures high-quality assessments and a seamless enrollment process for patients entering virtual care. This is a remote position designed to support and scale virtual services across the organization.

Requirements

A Master's Degree in Social Work, Counseling, Psychology, or related behavioral health field required.
Experience conducting biopsychosocial assessments and SUD and Mental Health assessments.
Knowledge of the Principles and Practices of the addictions and mental health field.
Knowledge of Joint Commission Standards.
Demonstrates Proficiency in Communication & Written skills.
Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws.
Knowledge of Drug-Free Workplace Policies.
Knowledge of Workplace Violence Policies.
Knowledge of addictions and mental health complications.
Knowledge of community health resources that support life improvement in physical, emotional, mental and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity including: Referral procedures and admittance criteria for health care and community providers
Ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to the clients and families.
Knowledge of the 12-Step Recovery Program.
Knowledge and competency in problem solving, stress management, ethics and team building.
Knowledge of alcohol and other drugs that includes: Alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual impact on the individual. Impact of addiction on the family.
Ability to determine if a medical emergency exists and to take appropriate action, when necessary.
Knowledge of emergency procedures used in case of alcohol and/or drug overdose.
Knowledge of the stages of alcohol and other drug withdrawals and ability to take appropriate action at each stage.
Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including Confidentiality Patient Rights Professional Code of Ethic Discrimination
Knowledge of airborne and blood borne pathogens (TB, HIV, AIDS, HB) and risk reduction methodologies and the use of universal precautions.
Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment team.

Nice To Haves

Experience in IOP, PHP, outpatient, or virtual behavioral health settings preferred.
Florida Requirement: Substance Use CRSS certification and above (preferred or willing/able to obtain).
New Hampshire Requirement: Substance Use Master’s degree (preferred)
New Hampshire Requirement: LCMHC, MLADC, LADC, LICSW, LMFT certification/licensure desired but not required.
New Jersey Requirement: A CADC must work under the supervision of an LCADC, or another New Jersey licensed clinical professional designated as a qualified clinical supervisor per N.J.A.C. 13:34C-6.2.
New Jersey Requirement: A CADC cannot diagnose substance abuse.
New Jersey Requirement: Counseling staff employed in a residential substance use disorders treatment facility after July 15, 2013, shall have three years from the date of employment to become certified as an LCADC or CADC, or another clinical licensed professional that includes the work of an alcohol and drug counseling nature within its scope of practice.
New Mexico Requirements: Certified Peer Support Workers (CPSW); Licensed Professional Clinical Counselor (LPCC), Licensed Psychologist, Psychiatric Nurse Practitioner (PMHNP) or Licensed Mental Health Counselor (LMHC)
Nebraska Requirements: Active and unrestricted Nebraska Licensed Mental Health Practitioner (LMHP) or Licensed Independent Mental Health Practitioner (LIMHP) credential.
Utah Requirements: Substance Use Disorder Counselor (SUDC), Advanced Substance Use Disorder Counselor (ASUDC), Master Addictions Counselor (MAC)
Vermont Requirements: Must obtain an LADC or CADC license, requiring a master’s degree (or lower for CADC), supervised practice, and passing the IC&RC exam.
Georgia Requirements: Certification such as Certified Alcohol & Drug Counselor (CADC) or Certified Advanced Alcohol & Drug Counselor (CAADC), overseen by the Alcohol & Drug Abuse Certification Board of Georgia (ADACBGA).

Responsibilities

Conduct comprehensive clinical intake assessments for individuals enrolling in Virtual Services.
Complete biopsychosocial assessments and required documentation.
Conduct Substance Use Disorder (SUD) assessments when clinically indicated.
Complete initial treatment plans when indicated.
Ensure accurate level-of-care determinations and clinical documentation compliance.
Collaborate closely with the virtual intake team to ensure timely and seamless admissions.
Maintain compliance with regulatory and organizational standards.
Communicate effectively with referral sources, internal departments, and clinical teams.
Contract with payors upon request, ensuring all necessary documentation and requirements are met in a timely and accurate manner.
Complete additional screenings and assessments as relevant to the individual client’s care needs.
Maintain NPI and CAQH profiles, ensuring they are up-to-date and compliance with industry standards and regulatory guidelines.
Protect the privacy of all patient information in accordance with GRN, LLC's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider. Failure to comply with GRN LLC's policies and procedures on patient privacy may result in disciplinary action up to and including termination of employment.
May access protected health information (PHI) and other patent information only to the extent that it is necessary to complete your job duties. The incumbent may only share such information with those who have a need-to-know specific patient information you have in your possession to complete their job responsibilities related to treatment, payment or other GRN, LLC operations.
Expected to report, without the threat of retaliation, any concerns regarding GRN, LLC's policies and procedures on patient privacy and any observed practices in violation of the policy to their supervisor.
Performs other duties assigned.