Clinical Intake Coordinator Occupational Medicine

TriHealth•Sharonville, OH

6d•Onsite

About The Position

Make a difference every day as a Clinical Intake Coordinator for TriHealth's Sharonville Occupational Medicine location. Join a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment. We offer career growth opportunities and a comprehensive benefits package! Apply today and grow your career with a team that truly values you.

Requirements

High School Degree
Basic Life Support for Healthcare Providers (BLS)
Excellent customer service and communication skills
Proficient in spelling, grammar, typing, computer applications including Microsoft
Accurate data entry skills
Critical Thinking
3-4 years experience medical/physician office setting or customer service

Responsibilities

Accurately posts charges and initiates payment receipt.
Sends date of service payment reports Billing.
Prepares cash reconciliation reports at the end of the shift for payments received.
Assists with deposit reconciliation or makes daily/weekly bank deposits as directed.
Achieves Customer and Company Satisfaction Survey Targets and Service Time goals as determined annually.
Compiles all BWC/MCO information, company forms and physical results as assigned.
Reports results by client preference and with departmental guidelines.
Checks for accuracy and has injury information ready for distribution to client company, managed care organization, and billing department on the date of injury.
Will also assist injured workers in filling out BWC forms as appropriate.
Projected visits & revenue +/- 5%.
All corp. mandated expenses will be extrapolated.
Registers patients utilizing company protocol, appropriate forms and accurate data.
Schedules patient appointments or verifies appointments in compliance with established guidelines.
Has ongoing knowledge of company protocols to determine amount of time and time of day appropriate for individual appointments.
Also monitors patient time in building, offers patient/company options if extensive delays.