Clinical Inpt Rehab Liaison- Full-time- Rehab Center

Sharp HealthCare•San Diego, CA

22h•Onsite

About The Position

Clinical inpatient rehab liaisons are responsible for department marketing, sales, and evaluating potential clients for admission to our inpatient rehab facility (IRF). Working closely with leadership, this role will assist with developing business strategies to increase referrals and admissions to the rehab center. Clinical liaisons provide a high level of face-to-face customer service and develop strong relationships with hospital leaders, physicians, discharge planners, and other clinicians both in the community and internal to Sharp. They work to assist hospitals with rehab evaluations in order efficiently determine if clients meet IRF criteria and assist with transfer to next level of care.

Requirements

Master's Degree Physical Therapy Or Master's Degree Occupation Therapy Or Master's Degree Speech-Language Pathology Or Bachelor's Degree in Nursing
5 Years Experience in the health care industry (rehabilitation preferred) with extensive working knowledge of rehabilitation services.
California Licensed Physical Therapist (PT) - CA Physical Therapy Board -REQUIRED
California Occupational Therapist license - CA Board of Occupational Therapy -REQUIRED
California Speech-Language Pathologist - CA Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board -REQUIRED
California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
Driver's License - CA Department of Motor Vehicles -REQUIRED
Utilizes reliable transportation and possesses adequate personal insurance coverage.
Demonstrates clean driving record in accordance with requirements of the employer DMV pull notice program and Sharp HealthCare Driver Guidelines.

Nice To Haves

Previous or current knowledge with Inpatient Rehab Criteria.

Responsibilities

Admissions Screens patients for inpatient rehab from various settings.
Gathers information for referrals and contributes or completes preadmission assessments.
Regularly communicates with Rehab Medical Director and other Physicians regarding potential patient admissions.
Effectively monitors, collects, and reports data including but not limited to current market trends and activity, facility targets, outcomes, goals and results.
Develops and implements key territory management systems to monitor referral source patterns and utilization.
Reports activity by referral source; and appropriately/strategically adjusts plans to ensure business retention.
Outreach to community, physicians, and other healthcare professionals, providing education sessions or presentations, and working with both internal and external departments to assess potential rehab patients.
Initiates contractual discussions for new business opportunities with health care providers and payers.
Offer recommendations for program/service development and enhancement to ensure market position/share is maintained inclusive of ongoing analysis of referral satisfaction trends.
Meets face to face with referral sources including but not limited to: Hospital leadership, Physicians, Discharge Planners, and Clinical staff.
Develops and maintains strong relationships with referral sources.
Initiates and facilitates communication between SHC System and professional referral sources regarding service capabilities, admission criteria, treatment guidelines, outcomes and ongoing service needs.
Closely works with Management to develop and implement sales and marketing strategies.
Educates patients and families regarding admission criteria, insurance, and their overall involvement in rehab treatment plan.
Conducts in-services and professional presentations to stakeholders/referral sources about services provided at Sharp Rehab and outcomes.
Maintains current knowledge of Medicare Guidelines for Inpatient Rehab Criteria.
Able to multi-task and interface with multiple customers, including patients/families, referral sources and appropriate external and internal staff including physicians, case managers, and clinical staff.
Ability to prioritize, organize and problem solve complex situations.
Highly skilled in team development, service delivery and referral relations and business development.