Clinical Information Systems Credentialed Trainer

UT Health San AntonioSan Antonio, TX

About The Position

The Credentialed Trainer leads end user training using the curriculum approved by principal trainers. Develops training documentation that is approved by the Principal Trainer. Assists in maintaining the Epic Training Class Schedule and corresponding attendees. Facilitates Clinician/end user efficiency sessions, one-on-one meetings, and department-based sessions. The Credentialed Trainer also provides at-the-elbow support and collects valuable feedback from end users, reporting that information to the principal trainer. Credentialed Trainers will represent Epic in operational meetings as needed. Reviews new application enhancements/upgrades and assists in the development of implementation plans. This individual must maintain a good working relationship with co-workers and other staff and perform other duties as assigned.

Requirements

  • Must maintain a good working relationship with co-workers and other staff.

Nice To Haves

  • Experience with Epic training.
  • Experience developing training documentation.
  • Experience facilitating training sessions.
  • Experience providing at-the-elbow support.
  • Experience collecting and reporting user feedback.
  • Experience representing a system (Epic) in operational meetings.
  • Experience reviewing application enhancements/upgrades.
  • Experience assisting in the development of implementation plans.

Responsibilities

  • Leads end user training using the curriculum approved by principal trainers.
  • Develops training documentation approved by the Principal Trainer.
  • Assists in maintaining the Epic Training Class Schedule and corresponding attendees.
  • Facilitates Clinician/end user efficiency sessions, one-on-one meetings, and department-based sessions.
  • Provides at-the-elbow support and collects valuable feedback from end users, reporting that information to the principal trainer.
  • Represents Epic in operational meetings as needed.
  • Reviews new application enhancements/upgrades and assists in the development of implementation plans.
  • Maintains a good working relationship with co-workers and other staff.
  • Performs other duties as assigned.
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