Clinical Informatics Specialist - Teleneurology
About The Position
The Clinical Informatics Specialist serves as the clinical expert for Vituity’s Teleneurology specialty, supporting implementation and use of clinical informatics systems such as EHRs, clinical decision support tools, and other healthcare software. The role works with cross-functional teams, clients, healthcare providers, IT teams, and other stakeholders to support new implementations and service launches, analyze workflows, test systems, train users, provide technical support, and align systems with organizational goals. The specialist manages clinical data storage, retrieval, communication, and integrity; monitors and resolves reported IT issues; creates workflow and system documentation; and develops reports, dashboards, and analytics. The role also analyzes clinical data for trends and improvement opportunities, communicates system changes and downtime, supports change management, and coordinates onboarding and education for new providers with credentialing and medical staffing offices. This is a remote position, with travel as needed for hospital implementations, service launches, and other strategic initiatives requiring onsite operational support. Vituity describes a collaborative, purpose-driven culture with virtual community events, wellness programs, flexible work hours, and professional growth opportunities.
Requirements
- Bachelor’s degree in healthcare informatics, Health Information Management, Computer Science, or a related field, or four years of equivalent experience demonstrating the required competencies.
- At least three years of relevant healthcare industry experience.
- Strong understanding of healthcare operations, clinical workflows, and healthcare technology standards.
- Experience with clinical informatics systems, including EHRs, clinical decision support, computerized physician order entry (CPOE), and data interoperability.
- Ability to travel as needed for new hospital implementations, service launches, and strategic initiatives requiring onsite operational support.
- Proficiency in data analysis and reporting tools.
- Numerical aptitude.
- Excellent communication and interpersonal skills, including the ability to collaborate across organizational levels and explain complex ideas clearly.
- Detail-oriented, with strong analytical, problem-solving, and critical-thinking abilities.
- Knowledge of healthcare regulations, privacy laws, and security practices.
- Ability to adapt to changing priorities and communicate technical information to business users.
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
- Knowledge of clinical processes, standard practices, and operational requirements.
- Strong troubleshooting skills.
- Knowledge of privacy policies concerning protected health information (PHI) and HIPAA as set forth in the Privacy Policy Manual.
Nice To Haves
- Bachelor’s or Master’s degree in Nursing Informatics.
- Certified Professional in Healthcare Information and Management Systems (CPHIMS) or another relevant certification.
Responsibilities
- Serve as the clinical subject matter expert for Teleneurology in implementing EHRs, clinical decision support tools, and other healthcare software applications.
- Collaborate with cross-functional teams on workflow analysis, system testing, training, end-user support, and successful system deployment.
- Troubleshoot system issues and resolve technical problems for end users.
- Stay current on clinical informatics trends, best practices, and regulations and recommend system enhancements and optimizations.
- Manage the storage, retrieval, and communication of clinical data.
- Document current processes and workflows and create instructions for clinical applications and programs.
- Monitor reported IT issues, identify trends, notify appropriate hospital teams, and proactively develop solutions.
- Conduct training sessions for new providers and develop educational materials, user guides, and training manuals.
- Guide users on system functionality, data-entry standards, and best practices.
- Support Teleneurology new starts by coordinating with clients and Vituity IT on platforms, EHRs, and support processes.
- Work with stakeholders to identify reporting requirements and develop customized reports, dashboards, and analytics.
- Analyze clinical data to identify trends, patterns, and opportunities for process improvement, quality enhancement, and clinical decision-making.
- Support data integrity initiatives to ensure patient data accuracy, completeness, and confidentiality.
- Develop reports for clients and specialty leaders.
- Act as a liaison between clinical users and technical teams, translating user needs into technical specifications.
- Communicate system updates, changes, and downtime to end users and assist with change management as directed.
- Coordinate onboarding and education for new providers with credentialing and practice medical staffing offices, escalating delays as needed.
Benefits
- Superior health plan options.
- Dental, vision, HSA/FSA, life, and AD&D coverage.
- 401(k) retirement savings plan with a $1.20 match for every dollar contributed up to 6%, plus discretionary profit-sharing contributions; eligibility begins in January following 18 months of service.
- Generous paid time off starting at three to four weeks annually.
- Student loan refinancing discounts.
- Professional and career development program.
- Employee assistance program and travel assistance.
- Wellness program, including monthly wellness events and activities.
- Flexible work hours.
- Virtual meet-and-greets, events, seminars, and team-building activities.
- Opportunity to attend Vituity community events.
- Eligibility for the annual corporate Success Sharing bonus program, based on company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
