Clinical Informatics Pharmacist

University of Miami•Miami, FL

1d•Onsite

About The Position

Serve as the primary liaison between Pharmacy, Epic, vendor partners, and clinical stakeholders to ensure pharmacy applications and technology solutions effectively support operational, clinical, and organizational needs. Lead the design, analysis, configuration, and optimization of pharmacy clinical applications, including Epic Beacon, Willow, order management, automated dispensing, CPOE, IV compounding, barcode, and supply chain systems, to support efficient, safe, and compliant workflows. Conduct in-depth workflow assessments, gather and define user requirements, and develop system workflows that align technology functionality with pharmacy operational procedures and best practices. Oversee the development, maintenance, standardization, and governance of pharmacy order sets, chemotherapy protocols, and clinical content to ensure alignment with evidence-based practice, patient safety standards, and organizational policies. Lead application implementation activities, including system build, database population, testing, simulations, upgrades, go-live support, production enhancements, change control, and issue resolution to ensure system reliability and successful adoption. Facilitate governance committees, disease workgroups, and stakeholder meetings to prioritize system enhancements, protocol builds, naming conventions, and standardization efforts while managing customer expectations and project timelines. Partner with clinical teams, Pharmacy and Therapeutics committees, billing teams, report writers, and business/clinical analysts to support policy translation, charge capture accuracy, reporting needs, and knowledge transfer across pharmacy systems. Monitor incidents, troubleshoot application issues, coordinate timely resolutions, and provide user support to maintain system performance, operational continuity, and end-user satisfaction. Support user training, adoption, and competency for technology-enabled workflows by assessing training needs, developing educational support, and promoting best practices across pharmacy operations. Assist with software lifecycle management, including release reviews, audit trail testing, enhancement prioritization, data conversion analysis, build tracking, and vendor relationship management to support continuous system improvement and pharmacy performance initiatives. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Requirements

Doctor of Pharmacy (PharmD) required
Active Pharmacist license in the State of Florida required or eligible for licensure
3 years of relevant experience
Deep understanding of accreditation standards and regulatory requirements
Strong organizational and documentation management capabilities
Ability to translate regulatory requirements into operational workflows
Strong cross-functional leadership and stakeholder management skills
High attention to detail with a proactive risk management mindset

Nice To Haves

Advanced degree (MBA, MPH, MS Health Informatics, or related field) preferred
URAC, ACHC, or Joint Commission accreditation experience strongly preferred
Experience leading pharmacy accreditation (URAC, ACHC, Joint Commission) and regulatory readiness initiatives
Strong background in multi-state pharmacy licensing and Board of Pharmacy requirements
Experience managing audits, inspections, and compliance programs
Familiarity with specialty pharmacy, infusion, and ambulatory pharmacy operations
Experience working with regulatory frameworks including DEA, HIPAA, and state/federal pharmacy laws

Responsibilities

Serve as the primary liaison between Pharmacy, Epic, vendor partners, and clinical stakeholders to ensure pharmacy applications and technology solutions effectively support operational, clinical, and organizational needs.
Lead the design, analysis, configuration, and optimization of pharmacy clinical applications, including Epic Beacon, Willow, order management, automated dispensing, CPOE, IV compounding, barcode, and supply chain systems, to support efficient, safe, and compliant workflows.
Conduct in-depth workflow assessments, gather and define user requirements, and develop system workflows that align technology functionality with pharmacy operational procedures and best practices.
Oversee the development, maintenance, standardization, and governance of pharmacy order sets, chemotherapy protocols, and clinical content to ensure alignment with evidence-based practice, patient safety standards, and organizational policies.
Lead application implementation activities, including system build, database population, testing, simulations, upgrades, go-live support, production enhancements, change control, and issue resolution to ensure system reliability and successful adoption.
Facilitate governance committees, disease workgroups, and stakeholder meetings to prioritize system enhancements, protocol builds, naming conventions, and standardization efforts while managing customer expectations and project timelines.
Partner with clinical teams, Pharmacy and Therapeutics committees, billing teams, report writers, and business/clinical analysts to support policy translation, charge capture accuracy, reporting needs, and knowledge transfer across pharmacy systems.
Monitor incidents, troubleshoot application issues, coordinate timely resolutions, and provide user support to maintain system performance, operational continuity, and end-user satisfaction.
Support user training, adoption, and competency for technology-enabled workflows by assessing training needs, developing educational support, and promoting best practices across pharmacy operations.
Assist with software lifecycle management, including release reviews, audit trail testing, enhancement prioritization, data conversion analysis, build tracking, and vendor relationship management to support continuous system improvement and pharmacy performance initiatives.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Lead enterprise accreditation efforts (URAC, ACHC, Joint Commission), including gap assessments, readiness planning, survey coordination, and ongoing compliance monitoring.
Manage all pharmacy licensing activities across states, including applications, renewals, and regulatory filings. Ensure compliance with Board of Pharmacy, DEA, and federal requirements.
Design and implement standardized compliance frameworks, including SOPs, audit tools, and internal controls embedded within pharmacy workflows and systems.
Lead preparation for audits and surveys, coordinate documentation and staff readiness, and manage corrective action plans to address findings and deficiencies.
Develop and maintain enterprise-wide policy frameworks and centralized documentation systems to ensure audit readiness and regulatory alignment.
Partner with operations, clinical, IT, and compliance teams to operationalize requirements and deliver training programs supporting accreditation and regulatory compliance.
Monitor compliance performance, identify risks, and implement continuous improvement initiatives to strengthen regulatory adherence and operational excellence.