Clinical Informatics Analyst (Full-Time)

The Iowa Clinic•West Des Moines, IA

About The Position

The Clinical Informatics Analyst serves as a critical link between clinical operations and information technology, supporting the effective use, optimization, and adoption of clinical systems and workflows. This role focuses on provider education, change management, and workflow standardization to ensure systems are used safely, efficiently, and consistently across The Iowa Clinic. The analyst partners closely with providers, clinical leadership, and IT application teams to improve usability, enhance adoption, and support high-quality clinical outcomes.

Requirements

Bachelor’s degree in Healthcare, Information Technology, or related field preferred.
Active or recent clinical licensure required (RN, LPN, MA, or equivalent).
5+ years in a healthcare setting with exposure to clinical workflows or provider-facing roles.
Demonstrated experience in provider training, education, or workflow support.
Experience working with EHRs or clinical systems preferred.

Nice To Haves

Clinical Informatics, training, or education certifications preferred.

Responsibilities

Lead provider-focused training on clinical systems, workflows, and system upgrades using adult learning principles and hands-on methods.
Deliver at-the-elbow support during onboarding, clinical initiatives, system implementations, and stabilization periods.
Develop and maintain training materials, job aids, workflow guides, and documentation.
Act as a liaison between providers, clinical leadership, and IT to translate clinical needs into system improvements.
Support system go-lives, enhancements, and workflow changes to ensure provider readiness and adoption.
Observe and assess clinical workflows to identify opportunities for optimization and standardization.
Collaborate with Operations Leadership and IT Application Analysts to align system configuration with clinical best practices.
Evaluate new clinical technologies, tools, and workflows for usability and clinical impact.
Promote adoption of standardized workflows while balancing efficiency and provider experience.
Support governance, change management, and communications related to system updates.
Ensure compliance with regulatory, safety, and quality standards.
Provide after-hours support as needed for major system events.
Contribute to strategic initiatives including workflow optimization, automation, AI-assisted tools, and analytics.

Benefits

One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic’s success
Generous PTO accruals and paid holidays
Health, dental and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night—we could go on and on
Monthly departmental celebrations, jeans days and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles and transparent communication