Clinical Informaticist I

Olmsted Medical Center•Rochester, MN

2d•$33 - $50•Hybrid

About The Position

This is a hybrid position with 0.4 FTE (16 hours per week) for a Clinical Informaticist I. The role involves acquiring and maintaining in-depth knowledge of the system and operational workflows, promoting data integrity, security, and privacy. The position provides technical support during upgrades and implementations, maintains system options, and assists with issue resolution. Communication with vendors, users, and stakeholders is a key aspect of the role.

Requirements

Clinical certification or licensure (MA, LPN, etc.) or bachelor’s degree in health or IT-related field
Excellent computer skills
Demonstrated analytical skills
Within six months of hire, all clinical informaticist I’s must obtain Epic Certification in the appropriate discipline (previous certification accepted)
Ability to work within a team environment as well as independently with minimal supervision
Ability to prioritize workload
Strong customer service skills used in assisting coworkers, end users, and vendors – pleasant, professional, "customer" oriented
Excellent written and verbal communication skills
Working knowledge of clinical applications
Detail oriented and highly analytical
Personal leadership skills and accountability
Excellent computer skills
Ability to document standing operating procedures and technical guidelines
Ability to analyze problems and develop realistic and effective solutions
Ability to participate as a project team member in an efficient and effective manner
Ability to explain complex technical concepts to non-technical audience
Ability to handle high volumes of work in a fast-paced environment

Nice To Haves

1-3 years’ work experience directly related to system build and design preferred

Responsibilities

Acquires and maintains in-depth working "user" knowledge of the system.
Acquires and maintains in-depth knowledge of operational workflows and processes.
Promotes data integrity, security, privacy, confidentiality, access and exchange of health data for all users of health information.
Based on knowledge of EHR systems and input from end users, makes recommendations for application enhancements.
Provides technical support for leadership, management, clinical and support staff during upgrades, new implementations, regularly during typical usage and after hours.
Maintains and modifies options within the system for upgrades, fixes and optimization. Examples of option include content and layout, system profiles, data tables, system settings and parameters. Components will vary by system.
Assists with issue resolution, working with end users, OMC's Information Technology (IT) department, and the vendor team(s).
Submits service requests to the vendor as necessary, tracks status regularly, and escalates status when necessary.
Maintains communication with vendor, user groups, department managers, subject matter experts, super users and other stakeholders as appropriate.
Other duties as assigned.