Clinical Informaticist I - Clinical Informatics

Health First Careers•Rockledge, FL
•Onsite

About The Position

The Clinical Informaticist I supports analysis, implementation, optimization, and daily use of clinical and business information systems for the Health First Integrated Delivery Network (IDN). The role focuses on foundational workflow analysis, data collection, system testing, and end-user support under the guidance of senior informaticists and leadership. The position collaborates with clinical operations, Information Technology, and application teams to help align technology solutions with workflows, promote patient safety, and support efficient clinical practice. It also serves as a liaison between frontline users and informatics leadership, contributing to operational readiness and continuous improvement. This is a full-time, onsite position in Brevard County, Florida, with a Monday–Friday schedule. The position supports Epic triage and optimization, end-user assistance, workflow improvement, and compliance with healthcare privacy and security requirements.

Requirements

  • Associate’s degree, or a high school diploma plus an additional two years of experience in allied health or supporting technology systems.
  • Two years of experience in Electronic Health Record (EHR), IT, or informatics support.
  • Epic Clinical Informaticist certification, accreditation, or proficiency in applicable modules within six months of start date, maintained thereafter.
  • Basic understanding of Epic modules and clinical information systems.
  • Foundational knowledge of clinical workflows and healthcare operations.
  • Basic problem-solving and analytical skills.
  • Strong written and verbal communication skills, including the ability to translate clinical and technical concepts across audiences.
  • Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational skills, professionalism, and ability to learn new systems in a fast-paced environment.
  • Ability to meet the onsite Monday–Friday expectations in Brevard County, Florida.

Nice To Haves

  • Bachelor’s degree in Healthcare or Business Administration, IT, Informatics, or a relevant field.
  • Experience in acute care, ambulatory, ancillary, or revenue cycle environments.
  • Allied health professional licensure, such as RN, LPN, RD, RT, RRT, MA, EMT, or EMT-P.
  • Epic certification.
  • Informatics or healthcare IT certification, such as NI-BC, CHTS, or CPHIMS.
  • Related certification from the Health Information Management System Society (HIMSS).
  • Exposure to data analysis, reporting, or quality improvement initiatives.

Responsibilities

  • Observe current-state processes and document clinical and operational workflows, including identifying improvement opportunities.
  • Support gap analyses comparing current workflows with desired future-state processes.
  • Collect and perform basic analysis of data to support defined clinical or operational problems.
  • Assist application analyst teams with testing and validating clinical and business systems.
  • Provide hands-on support to end-users to promote safe and effective use of technology.
  • Document issues, requests, and resolutions in designated tracking or ticketing systems.
  • Collaborate with departments to support workflow and system-use optimization.
  • Participate in Epic triage and optimization activities while adhering to defined service level agreements.
  • Communicate with informatics peers, application teams, and operational stakeholders.
  • Support assigned tasks and deliverables as a member of project teams.
  • Follow IDN standards and best practices and comply with healthcare regulations, privacy, and security requirements, including HIPAA.
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