Clinical Health Facility Surveyor III

State of Oklahoma • Timber Lake, UT

1d • Onsite

About The Position

The Clinical Health Facility Surveyor III performs technical licensure and certification surveys and complaint investigations for health facilities. The role evaluates care provided by facility staff, assesses compliance with professional standards of practice and federal and state laws and regulations, and provides facilities with consultative and technical assistance. The position is based in an office environment, and being present in the office is an essential function. Location is TBD. The schedule is Monday through Friday, with primary hours of 8 a.m. to 5 p.m.; survey workload may require off-hours, evening, weekend, or extended hours. Salary is up to $75,000, based on education and experience.

The surveyor evaluates services according to the standards relevant to their licensed or registered professional status; reviews facility records and compliance history; interviews residents, families, personnel, and others; investigates complaints, abuse, and neglect allegations; and documents survey findings. The position may recommend certification or licensure actions, assist with emergency resident relocations, testify at hearings or court proceedings, and provide consultation on correcting deficiencies. The surveyor may also lead survey teams and guide surveyors in training.

Long Term Care Surveyors must complete required training and obtain federal and state certification for Nursing Facilities, including Surveyor Minimum Qualification Training (SMQT), within one year of hire. Other duties may be assigned, and responsibilities may change. The employee is expected to support the agency’s mission, policies, confidentiality standards, and ethical conduct and to work effectively with colleagues.

Requirements

• Meet the experience and licensure or registration requirements for at least one of the listed professional fields: Medical Technologists, Medical Practitioners, Nursing, or Social Workers.
• Medical Technologists: Registration as a Medical Technologist with the American Society of Clinical Pathologists and six years of experience as a registered medical technologist.
• Medical Practitioners: A bachelor’s degree, a valid permanent Oklahoma medical practitioner license issued by the Oklahoma Board of Medical Licensure, and six years of professional experience as a licensed medical practitioner.
• Nursing—practical nursing: A valid permanent Oklahoma practical nursing license approved by the Oklahoma Board of Nursing, or a Licensed Practical Nurse license recognized by the Enhanced Nurse Licensure Compact (eNLC), and eight years of experience as a licensed practical nurse in a health care setting.
• Nursing—registered nursing: A valid permanent Oklahoma nursing license approved by the Oklahoma Board of Nursing to practice professional nursing, or the listed eNLC-recognized license, and seven years of experience as a registered nurse.
• Nursing: A bachelor’s degree in nursing and six years of experience as a registered nurse is an alternative qualification.
• Nursing: A post-baccalaureate degree may substitute for one year of required experience; an equivalent combination of years of experience as a licensed nurse is also described.
• Social Workers: A valid permanent Oklahoma social worker license issued by the Oklahoma State Board of Licensed Social Workers and six years of professional experience as a licensed social worker.
• Complete required Long Term Care Surveyor training and obtain federal and state Nursing Facility certification, including Surveyor Minimum Qualification Training (SMQT), within one year of hire.
• Knowledge of the principles, practices, and ethics of the surveyor’s licensed or registered profession; health facility administration; interviewing; word processing and computer operations; facility licensure and certification laws and policies; immediate threats, facility culpability, and resident relocation protocols.
• Ability to understand statutory and regulatory language; maintain effective working relationships; exercise judgment; analyze survey findings against requirements; make decisions; communicate findings clearly in writing and orally; observe and evaluate care; conduct interviews, including with people with diminished capacity or medical conditions; and independently investigate facilities.
• Ability to gather and present findings professionally in a hostile facility environment; assess verbal and nonverbal communications and possible omissions or deception; distinguish potential harm from serious harm; facilitate resident relocation; guide surveyors in training; and lead survey teams.
• Frequently stand, walk, lift, and reach.

Responsibilities

• Apply professional standards of practice to observe, analyze, and evaluate health services, including nursing, dietary, social, laboratory, pharmaceutical, respiratory, speech, physical, and occupational therapy services.
• Review facility compliance history; conduct entrance and exit interviews; inspect facility environments, equipment, supplies, maintenance, water temperature, and sanitation; and review administrative records, staffing logs, training programs, and medical records.
• Use sampling methodology to select residents, patients, or clients for in-depth evaluation of their care and service needs and the services provided.
• Interview residents, patients, or clients, family members, facility personnel, and others to gather and document information about care or respond to complaints.
• Evaluate facility administration, policies, and procedures for compliance with federal and state statutes and regulations.
• Complete forms and reports documenting deficiencies identified during surveys.
• Investigate allegations of abuse and neglect and determine whether immediate jeopardy or actual harm has occurred.
• Recommend certification or licensure renewal, non-renewal, termination, or revocation actions.
• Assist with resident, patient, or client relocation when an administrative order requires emergency relocation.
• Testify about inspection findings at hearings or court proceedings.
• Provide technical assistance and consultation to facilities, describe observed deficiencies, and advise on improvements needed for regulatory compliance.
• Independently conduct facility investigations, lead survey teams, and provide instruction and guidance to surveyors in training as a preceptor.
• Complete required Long Term Care Surveyor training and obtain federal and state Nursing Facility certification, including SMQT, within one year of hire.
• Support the agency’s mission, values, policies, procedures, confidentiality requirements, and ethical standards; work effectively with peers and assist them.
• Perform other duties as assigned.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums
• Choice of insurance plans without pre-existing condition exclusions or limitations
• Flexible spending accounts for health care and/or dependent care expenses
• Retirement Savings Plan with a generous match
• 15 days of vacation and 15 days of sick leave in the first year for full-time employees
• 11 paid holidays per year
• Student loan repayment options and tuition reimbursement
• Employee discounts with a variety of companies and vendors
• Longevity bonus for years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior