Clinical Health Facility Surveyor III

State of Oklahoma • Oklahoma City, OK

1d • $75,000 • Onsite

About The Position

The Clinical Health Facility Surveyor III performs survey activities for Clinical Laboratory Improvement Amendment (CLIA) facilities in Oklahoma to assess compliance with federal requirements and state statutes. The position conducts technical certification, validation, and complaint surveys; evaluates facility operations, records, staffing, equipment, supplies, and services; investigates allegations; documents deficiencies; and may recommend certification actions or testify at hearings or court proceedings. The surveyor provides technical assistance and regulatory guidance to facilities and may lead survey teams and support surveyors in training. Being present in the office is an essential function. The position is based in an office and in laboratories located in health facilities, and requires job-related travel.

Requirements

• Bachelor’s degree in chemical, biological, clinical, or medical laboratory science, or medical technology.
• Four to six years of clinical laboratory experience.
• Willingness and ability to perform all job-related travel normally associated with the position.
• Valid driver’s license.
• Successfully complete required OSDH and CMS training, including CLIA Basic Training, CLIA Orientation, Principles of Documentation (POD), and Basic Writing Skills for Survey Staff during initial training.
• Knowledge of the principles, practices, and ethics associated with the surveyor’s licensed or registered professional status; health care facility operations; interviewing; word processing and computer operations; applicable federal and state laws, regulations, and policies; immediacy of threat; and facility culpability.
• Ability to understand statutory and regulatory language; build effective working relationships; exercise judgment; interpret survey findings against requirements; make decisions; communicate findings clearly in writing and orally; observe and evaluate care against standards; conduct interviews, including with people with diminished capacity or medical conditions; gather and present findings professionally in hostile environments; identify possible omissions or deception; distinguish potential harm from serious harm; and independently conduct facility investigations.
• Ability to be present in the office as an essential function of the job.
• Ability to meet the physical demands of standing, walking, lifting, reaching, driving, prolonged sitting, and daily computer and phone use.

Responsibilities

• Perform technical certification, validation, and complaint surveys of CLIA facilities for compliance with CLIA regulations.
• Track and schedule required surveys to ensure timely completion.
• Review facility compliance history and conduct entrance and exit interviews with facility representatives.
• Tour laboratories to assess equipment, supplies, maintenance, and water temperature, and evaluate records such as policies and procedures, staffing logs, in-service programs, and medical records.
• Use sampling methodology to select patients or clients for in-depth evaluation of care and services provided.
• Interview facility personnel and others to obtain and document information about patient or client care and to respond to complaints.
• Evaluate facility administration and determine whether policies and procedures comply with statutes and regulations.
• Complete forms and reports documenting deficiencies identified during surveys.
• Investigate allegations and determine whether immediate jeopardy exists.
• Recommend action regarding certification, termination, or revocation.
• Testify about inspection findings at hearings or court proceedings.
• Provide technical assistance and consultation to facilities regarding improvements needed to comply with regulations.
• Respond accurately to questions from the public and provide regulatory references or involve appropriate personnel when warranted.
• Lead survey teams and provide instruction, encouragement, and guidance to surveyors in training.
• Complete annual training required by CMS and/or OSDH.
• Support the agency’s mission, values, policies, procedures, confidentiality standards, and ethical conduct, and work effectively both independently and as part of a team.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• Choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care and/or dependent care expenses.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave in the first year for full-time employees.
• 11 paid holidays per year.
• Student loan repayment options and tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior