Clinical Forms Completion Specialist

Healthmark Group

1d•Remote

About The Position

HealthMark Group is a leader in health information management and technology, focusing on serving clinics and hospitals' health information management needs throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline the release of information, document imaging, and form completion process. Integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care. HealthMark Group is growing and is looking for bright, energetic, and motivated candidates to join our team. We are currently seeking qualified candidates for the open Clinical Forms Completion Specialist. This open position is responsible for providing the release of protected health information to healthcare facilities. The Clinical Forms Completion Specialist will review, evaluate, and process Disability/FMLA forms to include completing Short Term, Long Term, and Family and Medical Leave Paperwork for patients seeking short-term leave from work. The ideal candidate will be motivated, detail-oriented, and a problem solver with excellent written and oral communication skills. We are expanding rapidly and have created unique roles that need qualified candidates.

Requirements

Medical office experience required
Exceptional written and verbal communication skills
Thorough and detail-oriented
Customer-orientated and professional disposition
Windows proficient
Ability to self-manage
Driven to complete tasks in a timely manner while multi-tasking

Nice To Haves

Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred
EMR experience, preferred

Responsibilities

Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient.
Communicate with various medical professionals to gather information regarding disability leave.
Apply appropriate medical information to ensure eligibility for disability is accurately captured.
Enter all assigned requests into a system for further processing and documentation.
Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated.
Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork.
Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice .
Understand and abide by all HIPAA (Health Insurance Portability and Accountability Act) privacy and security laws.
Verify patient information using key identifiers.
Provide attention and care to patients and patient representatives.
Ensure patient's disability forms are completed after payment within 2 business day turnaround.
Demonstrates strong self‑initiative and independently manages tasks from start to finish, maintaining accountability for achieving high‑quality results.