Clinical Family Support Specialist

Vogel Alcove•Dallas, TX

About The Position

The Clinical Family Support Specialist (LMSW) provides high-impact case management and clinical family support through Vogel’s Bridge to Hope Program, a two-generation initiative serving parents experiencing or recovering from homelessness. The role supports family stabilization, housing stability, workforce and educational advancement, and improved mental health through trauma-informed services delivered in collaboration with Early Childhood Education and Mental Health teams. Vogel is a Dallas-based nonprofit with more than 36 years of experience providing care and early childhood education to young children from homeless and domestic abuse shelters. Its NAEYC-accredited child care facility and two-generation approach provide resources to support both children and parents. The position is full-time and salaried, with an annual salary range of $65,000–$72,500. The specialist assesses family strengths and needs, develops individualized service plans, supports enrollment and attendance, coaches families toward self-sufficiency, facilitates workshops, responds to crises, and coordinates with internal teams and community partners. Home visits may be conducted as needed. For eligible clinicians under LCSW-S supervision, there may be an opportunity to provide clinical assessments, diagnostic recommendations, and individual, family, or group therapy.

Requirements

Master’s Degree in Social Work (MSW) from an accredited institution.
Active LMSW licensure in the State of Texas.
Experience delivering trauma-informed services, conducting psychosocial and mental health assessments, and facilitating psychoeducational groups or classes.
Strong working knowledge of local community resources, housing systems, public assistance, and employment networks.
Ability to engage, empathize with, and support families from diverse cultural, racial, and socioeconomic backgrounds.
Adherence to HIPAA regulations, data privacy requirements, and the NASW Code of Ethics.
Strong verbal and written communication, time-management, and crisis-intervention skills.

Nice To Haves

Actively pursuing advanced clinical licensure (LCSW); clinical supervision paths are available.
Prior case management experience in Head Start, Early Head Start, maternal/child welfare, or supportive housing settings.
Experience working directly with unhoused families or individuals recovering from trauma.
Proficiency with digital casework documentation systems, online platforms, and Microsoft Office.

Responsibilities

Evaluate family strengths and needs at intake and designated intervals, assessing parent and child functioning.
Complete comprehensive psychosocial assessments and develop individualized service plans in partnership with families.
Assess parental mental health using the Connected Mind tool and clinical methods, and coordinate referrals or provide supportive counseling as needed.
Respond initially to parental mental health crises, such as suicidal ideation or psychosis, and report immediately to clinical leadership.
Conduct home visits as needed to assess needs, provide family support, and address barriers to participation.
Lead program enrollment activities and orient families to Bridge to Hope expectations, policies, and services.
Interview applicants to determine eligibility, review documentation, and coordinate with the Enrollment Coordinator on tracking systems and waitlists.
Maintain funded enrollment levels aligned with Head Start of Greater Dallas and Vogel standards.
Monitor child attendance, educate parents about the benefits of attendance, and develop follow-up plans with families addressing chronic absences.
Maintain an active, strengths-based caseload and hold families accountable to their goals, action plans, and program requirements.
Facilitate interactive parent workshops and psychoeducational groups on topics including parenting skills, financial literacy, employment readiness, and self-care.
Encourage parent involvement in educational activities, case plans, and community leadership.
Partner with classroom teachers to align understanding of children’s classroom performance with home dynamics.
Coordinate with the Mental Health team and participate in multidisciplinary case reviews.
Build and use community referral networks, including affiliate housing agencies, Housing Forward, Head Start of Greater Dallas, Workforce Solutions, and A Therapy Connection.
Prepare and submit weekly, monthly, and quarterly reports tracking participant outcomes and quality improvement metrics.
For eligible clinicians under LCSW-S supervision, provide clinical assessments, diagnostic recommendations, and individual, family, or group therapy as applicable.